Commercial Director

We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us! Ontic is a leading global aerospace OEM trusted by the world’s aviation leaders. Ontic’s Chatsworth, CA, site specializes in precision engineering, MRO, and new solutions for parts at risk of obsolescence. With over 1,400 employees across four time zones and seven sites, we have more than doubled in size since 2019 and are continuing to grow  team is looking for a Commercial Director at our Chatsworth Location.

The Commercial Director will provide strategic and operational leadership across the commercial function, with responsibility for driving profitable organic growth, strengthening key customer relationships, maximizing the value of Ontic’s portfolio, and developing a high-performance commercial organization. This position will lead commercial strategy across sales, business development, pricing, customer and key account management, commercial operations, forecasting, and market intelligence, while partnering closely with Operations, Engineering, Supply Chain, Finance, Marketing, and other functions to ensure commercial commitments are executable and aligned with business objectives.

The successful candidate will bring significant aerospace, aviation, defense, and/or MRO commercial experience and combine strong customer and market knowledge with data-driven decision-making, commercial judgment, and senior leadership capability.

Develop and execute the commercial strategy in alignment with Ontic’s strategic and financial objectives. Identify and pursue opportunities for profitable organic growth across existing customers, new customers, markets, products, and MRO services. Develop and maintain robust customer account plans, market development plans, and growth program plans. Utilize market intelligence, customer insights, competitive information, data, and analytics to proactively identify new business opportunities.

Evaluate market trends, customer requirements, competitive activity, and emerging opportunities to inform commercial priorities and investment decisions. Ensure large, strategic, and complex sales, distribution, and commercial opportunities are appropriately evaluated, modeled, and approved in accordance with company policies. Partner with senior leadership to establish annual commercial objectives, sales targets, bookings expectations, and long-term growth plans.

Provide leadership and oversight of sales and business development activities, ensuring opportunities are effectively qualified, prioritized, pursued, and converted. Maintain visibility of the global sales pipeline, bookings, revenue outlook, and book-to-bill performance. Lead regular pipelines, bookings, forecast, and opportunity reviews with sales teams, key account managers, and business leaders. Establish disciplined processes for assigning and managing new leads and opportunities, including assessment of timing, win probability, commercial value, and resource requirements.

Lead and support major customer negotiations and strategic business opportunities. Develop methodologies and processes to improve forecasting accuracy and provide meaningful short- and long-term visibility of commercial performance. Monitor sales effectiveness and implement actions to improve win rates, customer retention, revenue growth, and profitability.

Provide executive oversight of key customer relationships with a strong focus on customer satisfaction, retention, advocacy, and long-term value creation. Build and maintain strong relationships with key customers, OEMs, operators, distributors, and other strategic stakeholders. Serve as a senior commercial escalation point for major customer accounts and strategically important commercial matters. Ensure key account strategies and customer engagement plans are aligned with company growth objectives.

Develop and maintain customer dashboards and performance measures to provide visibility of account health,…