Sales Specialist

Make a Real Difference, Every Single Day

As a nonprofit leader in aging, Eskaton helps people live well, longer — with trusted guidance at every stage. We believe aging should be a vibrant,supported,and celebrated journey, not an experience to face alone. For over 55 years, Eskaton has been a cornerstone of Northern California,growinga network of 23 communities dedicated to older adults and the people who care for them.

When you join us,you'renot just starting a job.

You'restepping into a career where your work createsa realimpactonpeople's daily lives and strengthening the communities we call home.

We know that to take great care of our residents, we must take great care of you. We are genuinely committed to your health, your happiness, and your future.

That’swhy we offer:

• Financial Security:
  
  Competitive pay and a 401K matching program to help you plan for your own future.
• Total Wellbeing:
  
  Comprehensive benefits that support your physical and mental health.
• A Place Where You Belong:
  
  We celebrate diversity and equity across the entire aging spectrum, ensuring every team member feels seen and valued.

We’relooking for people whoalignwith our mission and want to grow with us:

• Welcoming:
  
  You’rea naturalat creating warmth and a sense of belonging for everyone you meet.
• Bring (Y) our Best:
  
  You take pride in your work and strive for excellence in the "little things" and the "big things" alike.
• Empowerment:
  
  Youdon'twait for permission to do the right thing. You step up, take ownership, and lead with initiative.
• Growth:
  
  You’rea lifelong learner who seeks consistent improvement and sustainable growth.

• Effectively nurture potential residents, their family members and other influencers and decision makers as they explore their new amenity rich living options to close sales cycles.
• Present the different lifestyles and care services available offered at all communities within the portfolio (Independent Living, Assisted Living & Memory Care), and personalized care services in order to present a specific plan tailored to provide solutions to meet their needs.
• Conduct community tours, host various prospect and professional events and to increase occupancy and retention in all communities.
• Confidently communicate Eskaton's value proposition, contractual information and financial requirements of the community's fees.
• Set, track and achieve monthly sales goals.
• Develop and maintain strong outreach relationships with medical providers for referral sources.
• Schedule monthly community presentations with local resource centers and community events to boost visibility.
• Optimize daily schedules and prioritize tasks to make sure residents are cared for and the key prospects are contacted on time.
• Advances the sales process by assisting prospective residents, their family members, and/or advisors by making the decision‑making process easier through understanding their needs and educating them about how our care services and programs can meet those.
• Responds promptly to every lead source, incoming telephone call or in‑person inquiry from all referral sources, prospective residents, and families. Ownership of CRM accuracy and maintenance, and daily outbound calling is required with this position.
• Coordinates and completes all activities needed for the sales cycle and converting deposits to move‑ins, including, but not limited to, visiting the prospect's home, healthcare providers, or other locations and ensuring that the required forms are completed by the prospect's physician, the prospect, and family prior to move‑in.
• Drive traffic to the community through referral development, networking and Join networking groups and seek opportunities to present…