Key Account Manager, Auto

• Manage a portfolio of key auto dealership service centers to drive Sunbit utilization growth.
• Focus on service-lane adoption, customer conversion, and revenue performance.
• Build and maintain relationships with Fixed Ops leaders, including Service Managers, Directors, Advisors, and BDC teams.
• Analyze performance and revenue data to identify usage trends, adoption gaps, advisor performance, and coaching opportunities.
• Set monthly goals with dealership leadership and service advisors.
• Deliver data-driven Quarterly Business Reviews covering performance, ROI, adoption trends, and recommended actions.
• Collaborate with Regional Operations Managers on growth strategies and on-site engagement.
• Track account activity in the CRM, including visits, trainings, advisor engagement, escalations, and performance metrics.
• Provide feedback to internal teams on partner needs, operational challenges, competitive insights, and Fixed Ops trends.
• Support service-center teams with ongoing training and coaching.
• Perform other duties as assigned.

• 4+ years of field sales or account management experience, ideally working with automotive dealerships or within Fixed Ops environments.
• Proven ability to coach teams and implement processes, especially when introducing or scaling technology solutions.
• Strong business and financial analysis skills with the ability to assess performance, identify opportunities, and execute data-driven action plans.
• Excellent verbal and written communication skills, with the ability to present confidently to service-center leadership.
• High proficiency with Microsoft PowerPoint, Excel, and Word.
• Solid project-management capabilities.
• Self-motivated, resourceful, and proactive, with willingness to drive results in a fast-moving environment.
• Highly organized with strong time-management skills and ability to manage a large, multi-location account portfolio independently.
• Willingness to travel extensively.

Demonstrates strong business and financial analysis skills to drive performance and revenue growth in automotive dealership service centers. Capable of building relationships, coaching teams, and executing data-driven strategies to enhance service-lane adoption and customer conversion.

• Field Sales Experience
• Account Management
• Business Analysis
• Coaching Teams
• Project Management

• Data Analysis
• Performance Metrics
• Revenue Performance
• Goal Setting
• Technology Solutions Implementation

• Verbal Communication
• Written Communication
• Time Management
• Self‑Motivated
• Resourceful

• Automotive Dealerships
• Fixed Ops
• Service Managers
• Service Advisors
• BDC Teams

• Microsoft Power Point
• Microsoft Excel
• Microsoft Word
• CRM Software