Support Analyst

$6,031.00 - $7,547.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 2/24/2026

Application Methods: Electronic (Using your Cal Career Account) By Mail Drop-off

Under the general direction of the Supervisor I, the Analyst II independently performs complex analytical and technical work related to the review and evaluation of company license applications. The Analyst II analyzes experience documentation for accuracy and compliance, may conduct interviews, verifies supporting materials, and prepares detailed reports and recommendations to ensure licensing determinations are accurate, consistent, and in accordance with established laws and regulations.

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

Please let us know how you heard about our position by taking this brief survey.

Cal Careers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

You will find additional information about the job in the Duty Statement .

The incumbent works in an office setting, with artificial light and temperature control. The ability to use a personal computer and telephone is essential. The position requires bending and stooping whenever it is necessary to retrieve files. Ability to professionally and courteously handle calls/correspondence of various tones and temperaments from the public (including licensees) is essential. Regular attendance and punctuality are an essential part of this job.

Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual.

The salary range(s) included on this job posting do not reflect the reduction in pay.

You will find the Minimum Requirements in the Class Specification.

• ANALYST II

ANALYST II $6,031.00 - $7,547.00A New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

Telework:

Hybrid

Job Type:

Permanent, Full Time

Facility:

Bureau of Security/Investigative

The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA educates consumers and protects professionals from unfair competition by unlicensed practitioners.

DCA is a unique and dynamic department consisting of 36 different boards, bureaus, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. DCA has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees.

The Bureau of Security and Investigative Services protects consumers by licensing and regulating the following industries:
Alarm Company Operator & Alarm Company Employees;
Locksmith Companies & Locksmith Company Employees;
Private Investigators;
Private Patrol Operators & Security Guards;
Proprietary Private Security Officers & Employers;
Repossessor Agencies & Repossessor Agency…