Mobile Service PacLease Technician

Job Description

Job Description

The Mobile Diesel Service Pac Lease Technician is responsible for performing diagnostics, repairs, and maintenance on Peterbilt heavy-duty trucks and related equipment in the field. This role requires a high level of technical skill, independence, and customer service, as technicians fully roadside or at customers yards. This technician will be a technician for our Leasing department.

Pay Range: $35.00 - $60.00 Based on experience

• Perform diagnostic and mechanical repairs on heavy-duty trucks and components.
• Travel to customer locations to provide on-site service and emergency roadside assistance.
• Accurately document all troubleshooting steps, repairs performed, and parts used.
• Communicate effectively with the Service Manager and office personnel regarding parts availability and job status.
• Maintain a clean and organized service vehicle stocked with necessary tools and parts.
• Ensure all repairs meet safety and quality standards.
• Upload diagnostic files, photos, and repair documentation to Paccar Solutions/Decisiv.
• Tag, clean, and return all warrantable parts with proper documentation.
• Comply with all company policies, safety procedures, and DOT regulations.
• Place a high level of importance on safety.
• Bill out all time worked at customers’ locations.
• Daily planning with the rest of the service team to establish repair strategies based on job priorities.
• Determine work required from the repair order.
• Diagnose vehicle in operation to determine issue, to verify customer’s complaint, and to plan repair strategy.
• Complete repairs efficiently within the time allowed.
• Perform QUALITY repairs minimizing shop comebacks and unnecessary shop expense.
• Submit a complete and accurate write-up for each repair performed.
• Road test vehicles to verify satisfactory repair (if you possess a CDL)
• Manual and computerized time posting on a ongoing basis.
• Confirm that all cores are returned to parts and that warranty parts are properly tagged and stored.
• Coordinate with the rear parts counter, as needed on parts needed for the repair.
• Maintain a clean shop environment. Throw out trash from your repair. Return tools to the cage. Roll up and store drop lights and extension cords.
• Maintain the readiness and proper working condition of the shop tools. Make adjustments and minor repairs as needed. Notify Service Manager if a needed tool is not quickly repairable.
• Assist the Service Team with preparing accurate repair estimates when required.
• Update Service Manager on current repairs in process on a regular basis.
• Participate in ongoing training in an effort to increase skills.
• Maintain current certifications.
• Work in a safe manner. Do not put yourself, a customer, a fellow employee, or a vehicle in harm’s way.
• Provide and maintain a full set of hand tools and air tools.
• Leave the customer’s vehicle in the same or cleaner condition than when you started repair. Use seat covers and floor mats.
• Be punctual at the start of your shift and when returning from lunch and breaks.
• Do not exceed one hour on diagnosis without approval from the Service Manager.
• Bring any additional repairs, immediately to the attention of the Service Team
• Always wear your safety glasses when on the shop floor.
• Understand and follow federal, state, and local regulations regarding disposal of hazardous waste, OSHA, MSDA, right-to-know, etc,
• Conduct oneself in a professional manner reflecting the importance that the customer has in our business. Without the customer, we are out of business.
• Think company “first” & customer “first” & safety “first” in all day to day activities

• Paccar and / or Cummins certification
• Diagnostic / Repair experience with electrical / after-treatments systems
• Brakes, Oil Changes, Clutch Jobs & other general truck repairs
• 5 years working on heavy duty diesel trucks / equipment
• Clean DMV record and current driver’s license.

• While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; high, precarious place