Auto Glass Installation Technician Trainee

A Brief Overview

At the front line of the Safelite experience, the Auto Glass Technician is an entrepreneurial, hands‑on professional that leverages Safelite training, industry‑leading tools and technology to complete repairs, replacements and recalibrations in the shop and on the go with our Mobile Glass Shop offerings.

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop efficiently, focusing on safety, quality, and exceptional customer service.
• Clean customer vehicles after every job.
• Recalibrate automotive safety systems, including troubleshooting and completing diagnostic testing.
• Operate Safelite’s tools and technologies, including True Seal®, Ezi‑Wire™, Glass Table System (GTS), safety chemicals, work order and customer administration systems, and the handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in‑person, via text, and on the phone; present, promote and sell Safelite promotional items and services.
• Perform other duties as assigned.
• Comply with all policies and standards.

• Competitive weekly pay starting at $20.25/hour, increasing to $24/hour after training and certification.
• Earn $5 per set of wiper blades when added for customer safety.
• Technician career levels based on performance metrics demonstrating efficiency, quality, and customer satisfaction.
• Benefits package valued at more than $10k, including 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all tools and resources needed to be successful.
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• High School Diploma, GED, or Equivalent (Preferred).
• Valid state‑issued driver's license. Additional licenses required by federal, state, and local laws to operate a company vehicle (Required).
• Safelite Safe Tech™ certification (Required).

• Must be 18 years of age or older.

• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, bend, and twist body.
• Ability to use a variety of hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with all federal, state, and local laws, monitored via in‑cab vehicle safety camera and video surveillance technology.
• Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations.
• Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods.
• Ability to work with chemicals, including flammable chemicals, as applicable per the “Safelite Way of Fitting.”
• Ability to work scheduled days with flexibility on start and end times to accommodate customers’ needs.
• Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Problem‑solving and ability to troubleshoot issues independently and collaboratively.
• Ability to read, write, and interpret the English language and technical directions.
• Ability to communicate orally (via phone) and in written form (via computer or other electronic means).
• Ability to maintain a professional appearance, adhering to company uniform and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition.

This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance.

Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We do not discriminate on the basis of any characteristic protected by law, and we do not tolerate discrimination or harassment against our associates and clients.