Alarm​/CCTV Service Technician

Brink's is seeking an experienced Alarm/CCTV Service Technician to install, maintain, and repair electronic security systems supporting secure logistics and cash management operations. In this field-based role, you will service alarm panels, CCTV cameras, access control, and related networked devices at customer and Brink's facilities. Responsibilities include troubleshooting electronic and IP-based systems, performing preventive maintenance, documenting service activities, and ensuring compliance with safety and security standards.

You'll work independently, travel to sites, and deliver reliable, customer-focused technical support in a mission-critical environment.

Responsibilities

• Install, configure, and service alarm and CCTV systems at customer and Brink's locations
• Troubleshoot and repair electronic security, IP cameras, and alarm panels
• Perform preventive maintenance and system testing to ensure reliability and uptime
• Document service calls, parts usage, and system configurations accurately
• Ensure compliance with Brink's security, safety, and regulatory standards
• Coordinate with dispatch, logistics, and customer contacts for site access and scheduling
• Provide technical support and training to site personnel on system operation
• Maintain tools, test equipment, and company vehicle in good working order

Required Skills

• Alarm system installation and programming
• CCTV/IP camera installation and configuration
• Low-voltage wiring and terminations
• Network configuration and basic routing/switching
• Alarm panel troubleshooting and repair
• Access control systems basics
• Use of test and diagnostic equipment
• Technical documentation and reporting
• Compliance with safety and security procedures
• Customer service and field support