HVAC-R Service Tech

Cool Sys, a leader in sustainable, energy-efficient HVACR solutions, is seeking an HVAC/R Service Technician to join our HVAC Wholesale team. In this role, you will install, troubleshoot, repair, and maintain commercial and industrial HVAC/R systems, ensuring optimal performance and energy savings for clients across North America. You will diagnose system issues, perform preventive maintenance, and provide exceptional customer service on-site.

At Cool Sys, you'll work with innovative technology in a collaborative, inclusive culture that supports your growth, values diversity, and promotes safety, performance excellence, and work-life balance.

Responsibilities

• Travel to customer sites to diagnose, repair, and maintain commercial and industrial HVAC/R systems, ensuring reliable operation and energy efficiency.
• Perform routine and preventive maintenance on rooftop units, split systems, rack systems, refrigeration cases, and related HVAC/R equipment.
• Troubleshoot mechanical, electrical, and refrigeration issues using diagnostic tools, schematics, and technical documentation to identify root causes.
• Install, start up, and commission HVAC/R components and systems in accordance with Cool
• Sys standards, manufacturer specifications, and local codes.
• Handle refrigerants in compliance with EPA regulations, including recovery, evacuation, leak detection, repair, and accurate system charging.
• Document all service activities, findings, recommendations, and parts used in digital work order systems with clear, accurate, and timely reporting.
• Communicate professionally with customers, explaining issues, repair options, and best practices to improve system performance and energy savings.
• Collaborate with the Technical & Maintenance team to resolve complex issues, share knowledge, and support continuous improvement of service processes.
• Follow all Cool
• Sys safety policies and OSHA requirements, maintaining a clean, organized work area and service vehicle.
• Support training and mentoring of junior technicians by sharing expertise, demonstrating best practices, and promoting a culture of learning and performance excellence.

Required Skills

• Commercial HVAC/R diagnosis and repair
• Preventive and predictive maintenance
• Installation and startup of HVAC/R systems
• Reading blueprints, wiring diagrams, and schematics
• Refrigeration cycle analysis and superheat/subcooling calculations
• Brazing, soldering, and basic piping skills
• Refrigerant recovery, evacuation, and charging
• Use of digital gauges, combustion analyzers, and diagnostic tools
• Electrical troubleshooting (low and line voltage)
• VFDs, controls, and BMS interface basics
• Safety procedures and OSHA compliance
• Customer service and client communication
• Time management and job documentation
• Use of mobile work order and CMMS systems
• Driving and operating a service vehicle