HVAC-R Service Tech

Cool Sys, a leader in sustainable, energy-efficient HVACR solutions, is seeking an HVAC/R Service Technician to join our HVAC Wholesale team. In this role, you will install, troubleshoot, repair, and maintain commercial and industrial HVAC/R systems, ensuring optimal performance and energy savings for clients across North America. You will diagnose system issues, perform preventive maintenance, and provide exceptional customer service on-site.

At Cool Sys, you'll work with innovative technology in a collaborative, inclusive culture that supports your growth, values diversity, and promotes safety, performance excellence, and work-life balance.

Responsibilities

• Perform advanced troubleshooting, diagnostics, and repair of commercial and industrial HVAC/R systems, including refrigeration racks, split systems, RTUs, and controls.
• Conduct scheduled preventive maintenance to optimize system reliability, performance, and energy efficiency for commercial and industrial customers.
• Install, start up, and commission HVAC/R equipment and components in accordance with manufacturer specifications and Cool
• Sys standards.
• Identify root causes of system issues using gauges, meters, and advanced diagnostic tools, recommending effective corrective actions.
• Ensure all work complies with safety standards, EPA regulations, and local codes, maintaining clean and safe work areas on customer sites.
• Communicate clearly with customers regarding findings, recommended repairs, and system performance, building strong client relationships.
• Document work performed, parts used, and time on site using mobile work order systems, ensuring accurate and timely service records.
• Collaborate with the Technical & Maintenance team to share knowledge, support complex projects, and mentor less-experienced technicians as needed.
• Support energy-efficiency and sustainability initiatives by identifying opportunities for system upgrades, retrofits, and performance improvements.
• Participate in an on-call rotation for emergency service, demonstrating reliability, professionalism, and dedication to customer uptime.

Required Skills

• Commercial HVAC/R troubleshooting
• Refrigeration systems diagnostics
• Electrical and control systems for HVAC/RReading blueprints and schematics
• Brazing, soldering, and piping practices
• Preventive and predictive maintenance
• Use of HVAC/R diagnostic tools and gauges
• Variable speed drives and controls (preferred)
• Energy efficiency best practices
• Customer service and communication
• Work order and mobile field service software
• Safety procedures and compliance (OSHA, EPA)