Field Technician

• Swap electric bike batteries
• Balance the system by moving e-bikes around
• Provide customer service and interact with customers on the street
• Operate and maintain service vehicles
• Perform in-field bike inspections, basic repairs, overhauls, and cleaning
• Maintain stations through troubleshooting, parts and battery replacement, and cleaning
• Install and remove stations
• Prepare e-bikes for events, set up, table, and tear down
• Adapt to changing roles
• Serve as the public face of BCycle in the field

• High School diploma or GED
• Clean driving record
• Positive attitude and self-motivation
• Small team skills and willingness to have fun while completing goals
• Impressive attention to detail
• Ability to work evening and weekend hours as required
• Ability to work outdoors in various temperatures, including rain, extreme cold, and heat
• Ability to work in warehouse, office, company vehicle, and outdoor environments
• Ability to bend, stoop, and lift materials weighing up to 65 pounds
• Ability to safely operate gas vehicles in heavy urban traffic
• Ability to occasionally work on short ladders
• Ability to speak clearly and understand another person's speech
• Ability to see details of objects less than a few feet away
• Ability to stand or sit for several hours straight
• Bike Share experience is a plus

Demonstrates strong customer service skills while performing bike inspections, repairs, and maintenance. Capable of operating service vehicles safely in urban environments and adapting to various outdoor conditions.

• Customer Service
• Bike Inspections
• Service Vehicle Operation
• Attention to Detail
• Bike Share Experience

• Basic Repairs
• Battery Replacement
• Troubleshooting
• E-Bike Maintenance
• Station Installation
• Parts Replacement

• Positive Attitude
• Self-Motivation
• Team Skills
• Adaptability

• High School Diploma
• GED

• E-Bike
• Public Face
• Outdoor Work
• Warehouse Environment
• Urban Traffic