Field Service Technician

We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve. We’re looking for people who:
Act with urgency, accountability, and purpose Deliver high quality work with consistency and pride Collaborate effectively and elevate those around them Focus on outcomes that drive impact and growth

As a Field Service Technician Remote in Natchitoches, LA or surrounding areas at Pitney Bowes, you will be a trusted technical expert and the face of our industry leading‑ Send Tech Solutions. Your work directly enhances the client experience, strengthens long-term‑relationships, and keeps essential mailing and shipping operations running smoothly across a diverse customer base. This is a remote, field-based‑role with your primary service area located within 2 hours of Natchitoches, LA.

Your clients in your territory are mainly focused in the following areas:
Natchitoches, Shreveport, Monroe, Ruston, Lufkin and Nacogdoches. Occasional travel outside this radius may be required. No relocation assistance offered. The wage range for this position is $22-$24 per hour, with the actual pay dependent on your skills and experience as it relates to the job requirements and the location where you will be performing the job. You will enjoy a consistent Monday–Friday schedule aligned with traditional business hours, with overtime opportunities available.

In addition, this role includes a 10% incentive on any service or parts sales you present to clients—giving you the opportunity to increase your earnings through your expertise and client rapport. You can become eligible for a company car after 6 months of employment (based on availability). You will be supporting clients who rely on Pitney Bowes technology to keep their operations running efficiently.

This role is ideal for someone who enjoys autonomy, variety, and hands‑on–technical work while interacting directly with customers.

• Manage a multi zip‑code territory within 2 hours of Natchitoches, LA or surrounding areas with up to 80% driving time.
• Diagnose, repair, and troubleshoot both hardware and software issues to reduce downtime and callbacks.
• Install, service, and upgrade Pitney Bowes Shipping & Mailing equipment, ensuring clients are fully trained and confident in their use.
• Use hand tools and small power tools to perform repairs, maintenance, and installations.
• Maintain a safe, clean, and professional work environment.

• Enjoy working with and repairing mechanical or electrical components.
• Are comfortable with significant driving time and working independently in the field.
• Are motivated by the opportunity to earn additional income through service and parts sales.
• Can lift 55+ lbs. and bend, squat, stoop, or stand for extended periods.
• Have a valid driver’s license, clean driving record, and reliable transportation.
• Are familiar with Windows, PCs, and basic networking (preferred)
• Have experience with automated or electro‑mechanical equipment (preferred)

Must be legally authorized to work in the US. Employer will not sponsor position for employment visa status now or in the future (ex. H-1B)

Send Tech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies, and other applications for small and medium businesses, retail, enterprise, and government clients around the world to help simplify and save on the sending, tracking and receiving of letters, parcels and flats. Check out our mail stations:
Send Pro Series C&P, DI2000 and our newest product/service-Smart…