Community Supports Lead Care Coordinator – Housing

• Support members participating in CalAIM Community Supports Housing programs, including Housing Transition Navigation Services, Housing Tenancy & Sustaining Services, and Housing Deposit assistance.
• Conduct outreach and complete intake assessments for members in need of housing
• Build strong partnerships with housing providers, shelters, landlords, and community organizations to improve housing access and long-term stability.
• Provide comprehensive, person-centered housing care management to a diverse panel of high-needs members (including individuals experiencing severe mental health conditions and substance dependencies).
• Spend approximately 65% of your time in the field (home inspections, shelters, community settings)
• Conduct in-person visits, assessments, and follow-ups
• Travel locally within county and surrounding counties
• Manage and coordinate the application pipeline for housing resources, including processing critical documents like Housing Deposit Services (HDS) packages and coordinating landlord allocations.
• Participate in community outreach efforts including events, partnerships, and local engagement to build referral routes.
• Navigate seamlessly and concurrently across multiple primary platforms.
• Complete high-fidelity chart notes and clinical documentation in real-time following state guidelines.

• Strong understanding of the housing system and demonstrated working knowledge of local housing resources, housing navigation, community-based support programs, or transitional housing support workflows (such as Medi-Cal, Cal Aim, Community Supports, or HUD programs).
• Experience:
  
  3–5 years in case management, social services, or healthcare
• Experience with:
  Medi-Cal, CalAIM, and Community Supports programs (preferred)
• Strong understanding of healthcare systems, managed care, and community resources
• Excellent communication, empathy, and cultural competence
• Strong organizational and time management skills
• Must be proficient in technology, including case management systems, EHR platforms, and documentation tools
• Ability to document in real-time and manage member data accurately
• Comfortable navigating multiple systems and communication platforms
• Ability to travel locally within San Joaquin County
• Valid California Driver’s License and reliable transportation
• Ability to work in a hybrid, field-based environment

Demonstrates expertise in housing navigation and community support programs, with a strong focus on case management and real-time documentation. Proficient in building partnerships with housing providers and delivering person-centered care to high-needs members.

• Housing Navigation
• Case Management
• Medi-Cal Experience
• Community Support Programs
• Real-Time Documentation

• Housing System Knowledge
• Intake Assessments
• Application Pipeline Management
• Chart Note Documentation
• Field Assessments

• Excellent Communication
• Empathy
• Cultural Competence
• Organizational Skills
• Time Management

• Valid California Driver’s License

• CalAIM
• Community Supports
• Transitional Housing
• HUD Programs
• Managed Care

• Case Management Systems
• EHR Platforms
• Documentation Tools