Homelessness Intervention Coordinator

Homelessness Intervention Coordinator

Department: CFW

FLSA: Non-Exempt

PL 101-630: Yes

Pay Grade: 7-8

Supervisor: Self Sufficiency Manager

Grant Funded: Yes

• Associate's degree equivalent to four (4) years of experience
• Bachelor's degree equivalent to eight (8) years of experience

This position will lead, coordinate and supervise the housing locator and case manager, the primary goal is to ensure staff on the intervention team are carrying out their work in accordance with program guidelines and that staff on the housing team have the support and training needed to successfully support program participants to secure and maintain permanent housing. This position will oversee three funding sources with specific target populations and eligibility criteria.

All Tolowa Dee‑ni' Nation employees must submit to a background check and abide by all Tribal, federal, and state laws. All employees must comply with Tolowa Dee‑ni' Nation drug‑free workplace policy and will be subject to pre‑employment, random, for‑cause, and post‑accident drug and alcohol testing. Qualified American Indian Preference applies. Preference in filling vacancies is given to qualified American Indian and Alaska Native candidates in accordance with the Indian Reorganization Act of 1934 (Title 25, USC, Section 472).

If you are claiming Indian Preference, you must submit your Tribal documentation with your application.

• Oversees day‑to‑day operations by supporting program staff, assigning and tracking caseloads, completing staff performance evaluations, approving timesheets, mileage, and other administrative duties.
• Ability to respond to staff and clients in a calm, empathetic and professional manner while courteously identifying needs.
• Provides routinely scheduled supervision and consultation to staff in adhering to ethical/legal practices, specific policies such as Tolowa Dee‑ni' Nation Community Family Wellness mission, and core values in enhancing professional growth and development.
• Participates in the recruitment, selection, hiring, and training of program staff.
• Assists with program budget development and financial tracking.
• Approves, as appropriate, requests for direct financial assistance for program participants.
• Develop and implement training for staff on agency and program policies and procedures.
• Ensures program performance measurements are met through ongoing supervision addressing barriers and providing necessary support as issues arise.
• Ensures all supervises provide an array of quality services to assist program participants in reaching their optimum level of functioning and improved quality of life.
• Ensures staff works from a client‑centered and harm‑reduction approach to services in all treatment and housing activities.
• Ensures case documentation and client files meet Tolowa Dee‑ni' Nation Community and Family Wellness standards, quality assurance and funding sources requirement through review of client files, progress/encounter notes, and caseloads.
• Develops relationships with representatives in other agencies to support individuals in attaining services such as housing, mental health care, medical treatment, financial assistance, legal advocacy, etc.
• Participates in the overall evaluation of program services and data collection for reporting by maintaining accurate information in program participant files.
• Maintains familiarity with agency and program policies and procedures and other applicable regulations.
• Prepares, maintains, and updates clients’ hard case files/e‑files related to the case for review and record keeping purposes. Ensures timely completion of client case notes by housing team staff.
• Other duties as assigned.

All Tolowa Dee‑ni' Nation employees are expected to consistently demonstrate the organization’s values: integrity, cultural sensitivity and respect for traditional values, continual learning and improving, compassion, teamwork and pride. Employees are expected to demonstrate integrity, professionalism, accountability, cooperation with and consideration of others.

All Tolowa Dee‑ni' Nation employees are expected to have…