Program Assistant FCE South Bay

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Volunteers of America is a non‑profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low‑income housing program as well as drug and alcohol rehabilitation. Learn more la.org.

Through our Head Start and Early Head Start programs, we work with children (ages 0 –
5) and their families to provide the skills, confidence and stable home life necessary for a smooth transition into kindergarten and beyond. Children also receive a broad array of health services including screenings and referrals, maintenance of immunization schedules, nutrition assessments and follow‑ups, mental health assessments as part of initial screenings, and determination if any mental or physical delays are present.

Children receive health and dental services and have access to ongoing and acute and routine health and dental care. Enrolled children receive healthy meals, along with an assessment of their nutritional needs and the necessary follow‑ups. Nutrition education is available for parents and incorporated into daily classroom activities for the children.

The Program Assistant will provide support to Family Service Specialists or Community Partnership Supervisor in designated areas such as program governance and family and community engagement. Assistance will be provided in planning, intra‑agency procedure formation, and coordination, personnel supervision, staff development and evaluation, inter agency liaison, mobilization of community resources, client advocacy, reports and referrals.

• Provides support and training to Family Advocates as needed, including training for frequently used tools such as the Strengths and Needs Tool and the Individualized Family Partnership Agreement. Coordinate child plus user group on a monthly basis to provide updates and support for family advocates;
• Accurately review documentation for completion and conformity, check parent volunteer time sheets for accuracy, and review notes to ensure Family Advocates are conducting proper case management and follow‑up with families;
• Compile data, prepare information, and submit reports and administrative forms in a timely manner;
• Assists with coordination of Policy Council and Parent Center Committee meeting clusters. Work with site staff to collect documents from the meetings to submit for EOM paperwork;
• Coordinate social service area activities with other area specialists such as Managers, Coordinators, Site Supervisors, and Family Advocates. Collect and process parent center activity requests and monitor site budgets;
• Assist staff in providing and/or referring families for appropriate services;
• Update site parent center boards to ensure all required postings are up to date;
• Assist with sponsored events such as the Parent Appreciation Day event for the EOY Parent Volunteers, coordinating transportation for parents as needed to policy council meetings and trainings, and coordinate holiday or referral donation pick up and distribution with family advocates.

• Provides support and training to Family Advocates as needed, including training for frequently used tools…