Software Engineering Manager​/ago

One Inc seeks a Software Engineering Manager to lead and expand development teams for a core SaaS Insurance Payments platform. This pivotal leadership role involves transforming and modernizing the Digital Payment platform, aligning with our long-range technology strategy, and evolving One Inc’s AI-enabled software development methodology.

The ideal candidate combines excellent technical skills, outstanding leadership, keen analytical abilities, strong business insight, and extensive SaaS product development experience. This multi-functional position requires expertise in team leadership, technical acumen, and internal stakeholder communication within a high-growth organization.

• Lead and oversee global teams of professionals, including software engineers, leveraging Agentic AI in the development process.
• Coordinate team efforts, ensuring high-quality outputs, and fostering collaboration to drive innovation, quality, and efficiency.
• Build an inclusive technology team comprising employees and contractors across multiple vendors and geographic regions.
• Effectively manage and coordinate teams on multiple concurrent projects, ensuring timely progress and high-quality deliverables.
• Drive strategic technology initiatives by collaborating with cross-functional teams (Product Managers, Architects, Engineers, SMEs, etc.).
• Work consultatively to improve communication, teamwork, and alignment across internal and external teams.
• Lead design and code reviews for new product development.

• Requirements Analysis: Lead and participate in Program Increment and Sprint planning, User Story Decomposition and Sizing, and Team Member assignment of User Stories and Sprint Tasks.
• Design and Development: Translate business requirements into technical designs and develop high-quality, scalable, and resilient code.
• Coding Standards: Adhere to coding principles such as SOLID and DRY while applying Secure Coding Standards.
• Code Management: Manage code, including conducting code reviews and utilizing version control.

• Collaborate with Enterprise Architecture to develop and support the transition to a microservice architecture.
• Lead the design, implementation, and maintenance of the microservice architecture, including developing performant, scalable APIs that integrate with external entities.
• Adopt a continuous improvement philosophy for API standards and frameworks, ensuring new APIs are fully backward compatible and avoid breaking changes.
• Lead the implementation of an API Test Automation Framework, including Unit Testing and Performance/Load Testing.

• Contribute to and evolve One Inc’s AI-enabled software development methodology.
• Guide team members in leveraging AI tools (for code generation, refactoring, and documentation) while ensuring alignment with secure coding standards and architectural principles.
• Monitor emerging AI capabilities in software engineering and proactively evaluate and adopt tools to enhance team productivity and platform reliability.

• Collaborate with the Security team to maintain PCI compliance of platforms.
• Work with Quality Assurance teams to remediate testing gaps and prevent defects from reaching production.
• Influence and contribute to end-to-end product architecture and provide feedback on product strategy.

• Serve as an engineering lead for escalated client-impacting events, driving issue resolution and long-term preventive actions.
• Respond to production issues according to SLAs, ensuring quick resolution and incident communication.
• Troubleshoot production issues by leading engineers to implement fixes while ensuring platform stability and performance.
• Provide input into long-range product requirements, best practices, and operational guidelines to improve platform reliability and serviceability.

• Create and manage Key Performance Indicators (KPIs) to continuously elevate engineering standards.
• Contribute to documenting One Inc engineering best practices and ensure consistent team…