QA Manager

Responsibilities

• Design and evolve automation frameworks for web applications, APIs (REST and GraphQL), integration and event‑driven workflows, and mobile web platforms.
• Build and improve automated regression, smoke, integration, and end‑to‑end testing capabilities.
• Integrate automated testing into CI/CD pipelines using Git Hub Actions, Azure Dev Ops, Jenkins, or Buildkite.
• Implement quality gates, reporting, and release validation processes.
• Partner with Platform and Dev Ops teams to improve test environments, observability, and developer workflows.
• Modernize legacy automation frameworks and improve test reliability.
• Drive AI innovation within Quality Engineering by leveraging AI‑assisted tooling, automation generation, intelligent test optimization, failure analysis, and developer productivity workflows.
• Evaluate and implement modern AI‑enabled testing solutions that improve release confidence, testing efficiency, and engineering velocity.
• Champion shift‑left engineering practices through automation, reusable testing patterns, self‑service tooling, and AI‑assisted developer enablement.
• Explore and introduce emerging quality engineering technologies, frameworks, and automation strategies that scale testing capabilities across the organization.
• Embedded quality earlier in the development lifecycle by helping product leaders adopt unit, API, integration, and automation testing best practices.
• Drive developer‑owned quality and self‑service testing capabilities.
• Establish scalable testing standards, reusable tooling, and automation patterns.
• Improve release confidence through better automation coverage and CI/CD enforcement.
• Leverage AI‑assisted tooling and automation to improve testing efficiency and engineering velocity.

• Lead and mentor QA engineers while remaining hands‑on technically.
• Collaborate across Engineering, Product, Dev Ops, Release Engineering, and Security teams.
• Provide technical guidance on testing strategy, automation architecture, and quality best practices.
• Lead and mentor both onshore and offshore QA engineering teams within a matrixed organization.
• Drive alignment across teams while fostering strong collaboration, accountability, and delivery excellence.
• Track and communicate quality metrics, risks, and improvement opportunities.

• 10+ years of experience in Quality Engineering, Software Testing, or Test Automation.
• 4+ years of QA leadership or management experience.
• Strong hands‑on automation engineering experience building and scaling automation frameworks.
• Expertise with tools such as Playwright and experience testing APIs, integrations, and distributed systems.
• Strong coding or scripting skills in JavaScript/Type Script, Python, Java, or similar languages.
• Experience integrating testing into CI/CD pipelines.
• Strong understanding of shift‑left testing practices and modern SDLC workflows.
• Experience working closely with Engineering and Product teams in Agile environments.
• Hands‑on experience leveraging modern AI engineering tools and workflows, including Claude Code, AI skills frameworks, agents, and collaborative AI coworker models.
• Strong communication and collaboration skills with the ability to influence across teams.

• Experience with mobile web testing and Browser Stack.
• Experience with Maestro or Detox for mobile automation.
• Experience with Cypress, Appium, Postman/Newman, contract testing and service virtualization.
• Experience with observability platforms such as Datadog.
• Experience with visual regression testing.
• Experience in payroll, fintech, ERP, or regulated environments.
• Experience testing OCR or document processing workflows.

• Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more.

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