Software Engineer, Platform X, Autonomous AI Agent

Job Description

Service Now is a global market leader offering innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Build high‑quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (code reviews, unit testing, etc.).
• Work with product owners to understand detailed requirements and own your code from design, implementation, test automation, and delivery of a high‑quality product to our users.
• Design software that is simple to use, allowing customers to extend and customize functionality to meet their specific needs.
• Contribute to the design and implementation of new products and features while enhancing the existing product suite.
• Mentor colleagues and promote knowledge sharing.

• 6+ years of experience with Java or a similar object‑oriented language.
• Passion for JavaScript and the web as a platform, reusability, and componentization.
• Experience with data structures, algorithms, object‑oriented design, design patterns, and performance/scale considerations.
• Experience with any modern UI framework such as Angular, React, or Vue.
• Analytical and design skills.
• Ability to manage projects with material technical risk at a team level.

For positions in California (outside of the Bay Area), the base pay ranges from $142,700 to $249,800, plus equity (when applicable), variable/incentive compensation, and benefits such as health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs. Compensation is based on geographic location and may vary based on qualifications, skill level, competencies, and work location.

For Bay Area positions, a pay enhancement is offered.

Service Now is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact tale for assistance.