Director, Software Engineering, Mobile Platform

About Upstart

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.

As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.

We’re proudly digital‑first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital‑first doesn’t mean distant. We’re intentional about in‑person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in‑person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you.

If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.

As the Director, Software Engineering, Mobile Platform
, you will lead and scale Upstart’s Mobile Platform organization, shaping and driving our overall mobile platform strategy. With the majority of customer interactions now occurring via mobile, this channel is central to Upstart’s continued growth and to our ability to operate as a multi‑product company. As an example, Upstart recently announced our first mobile‑only product, Cash Line. Your leadership will ensure that our mobile platform reliably supports every current and future product, while delivering a seamless, engaging, and high‑performing customer experience.

• Building a Strong Foundation – Developing shared platform capabilities (e.g., account creation, navigation, and observability) that power all loan products on mobile.
• Accelerate Mobile Development – Reducing friction for product teams by providing reusable components, reliable release pipelines, and high‑quality testing frameworks.
• Expanding Our Reach – Improving application discoverability and onboarding flows (including app downloads and account creation) to bring more customers to Upstart.
• Maximizing Customer Lifetime Value – Enabling users to seamlessly manage their loan applications, access credit repeatedly, and make monthly repayments effortlessly.

As a key engineering leader, you will collaborate closely with Product Management, Legal & Compliance, UX/UI Design, Data Analytics, and Loan Product teams to drive mobile innovation and excellence. You will have the opportunity to refine the scope and strategy of Upstart’s mobile platform, as well as the long‑term organizational structure of the mobile platform engineering team.

• Define and drive the mobile platform vision – Establish a culture of technical excellence, innovation, and collaboration.
• Lead and grow a high‑performing team – Recruit, mentor, and develop engineering leaders and individual contributors, fostering a sense of ownership and accountability.
• Deliver a world‑class mobile experience – Lead the development of a robust, native iOS application that enables users to apply for loans, manage their accounts, and handle repayments seamlessly.
• Operationalize success metrics – Establish clear KPIs to measure engineering efficiency, product performance, and business impact.
• Drive automation and process improvements – Champion best practices in mobile development, CI/CD, testing, and deployment.
• Strategic Road mapping & Prioritization – Partner with cross‑functional teams to develop and execute medium‑ and long‑term mobile strategies.