VP, Software Engineering

About the Role

We are seeking a strategic, influential, and deeply experienced software engineering executive to lead our cross‑platform functions of Delivery & Excellence. This senior technology leader thrives at the intersection of engineering rigor, operational excellence, and cross‑functional alignment across a large‑scale, cloud‑based enterprise SaaS platform. The Vice President of Engineering Delivery & Excellence will own the practices, standards, and organizational capabilities that elevate Platform engineering’s quality, reliability, productivity, performance, cost efficiency, and security posture.

Establish the strategy, principles, and operating mechanisms for engineering quality, performance, reliability, availability, security, accessibility, and overall delivery excellence. Ensure these areas are foundational engineering disciplines embraced by every team across the Platform organization.

Lead performance, optimisation tooling, systemic improvements, and incident prevention. Oversee domain teams for Quality, Availability, Security, Accessibility, and Cost to Serve, providing governance, expertise, tooling strategy, consulting, and cross‑team enablement.

Work across Platform leadership, engineering management, principal architects, shared services, and product leadership to define standards and ensure consistent, high‑quality execution across all products. Align Platform’s technical health metrics with broader organisational operating rhythm. Influence, align, and enforce engineering‑wide norms while building trust with peer organisations.

Partner with the broader Developer Experience teams to drive the technical evolution needed to support Platform’s CI/CD and test automation. Introduce clear quality gates, reliability KPIs, and engineering scorecards. Modernise the software development lifecycle with transformative AI tools.

Ensure the platform meets enterprise‑grade requirements for uptime, latency, security resilience, global scale, and end‑to‑end quality. Partner with SRE, Architecture, Product, and Security to prevent incidents and reduce operational friction. Own and lead the Platform Operational Review monthly meeting.

Serve as the executive advocate for engineering quality, performance, security posture, accessibility commitments, and operational readiness across the company. Communicate priorities, trade‑offs, and status to executive leadership, business partners, and customer‑facing teams.

Meet with customers to understand issues regarding quality, availability, and scalability. Communicate learnings to product and engineering org to drive prioritisation.

Recruit, develop, and retain deeply skilled technical leaders across your domains. Instil a culture of rigor, metrics, accountability, and continuous improvement. Lead with empathy, clarity, and a passion for helping engineering teams do the best work of their careers.

• Performance Engineering Transformation:
  Building the performance org, developing platform‑wide performance standards, and driving systemic improvements.
• Quality and Test Modernisation (Q3):
  Uplifting test strategy, tooling, automation coverage, quality engineering best practices, and standards for release readiness.
• Availability & Reliability Operating Model:
  Defining availability SLAs, error budget policy, incident prevention frameworks.
• Cost to Serve Reduction:
  Partnering with infrastructure, cloud operations, and product teams to reduce operational costs.
• Security Readiness & Compliance:
  Governance across authentication/authorization patterns, secure development life cycle, vulnerability remediation expectations.
• Accessibility Engineering Standards:
  Ensuring all products align with accessibility requirements.
• Developer Productivity:
  Ensuring best‑in‑class productivity…