IT Product Designer

Responsibilities

• As a key member of our Manufacturing I.T. team, you will play a critical part in shaping the future of Ford’s mobility and electrification efforts.
• You will be part of a team of dedicated software professionals that will help us to iteratively build and ship high-quality software products to help our customers build quality vehicles.
• Lead the design process from initial discovery and user research through to high-fidelity prototyping, testing, and developer handoff.
• Plan and conduct qualitative and quantitative research (interviews, surveys, heuristic evaluations, usability testing, and stakeholder workshops) to uncover user needs and align cross‑functional teams.
• Build, scale, and document comprehensive design systems and reusable component libraries in Figma to ensure visual consistency and accelerate development cycles.
• Create clear user flows, site maps, wireframes, and interactive prototypes that simplify complex workflows and optimize digital experiences.
• Advocate for and implement inclusive design practices, ensuring all digital products comply with WCAG accessibility standards.
• Partner closely with Product Managers to align design strategy with business goals, and work hand‑in‑hand with Front‑End Engineers to ensure design feasibility and high‑quality implementation.
• Analyze user feedback, behavioral data, and usability metrics to continuously iterate and improve product engagement, conversion, and task success rates.

• Bachelor's degree in design, human‑computer interaction, or a related field equivalent to a relevant combination of education and experience.
• Three or more years of experience in product design.
• Strong portfolio showcasing your design skills.
• Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite.
• Excellent communication and collaboration skills.
• Experience with user research methodologies (user surveys, focus groups, personas).
• Passion for technology and a desire to create user‑centered products.
• Master’s Degree (even better).
• Knowledge of front‑end development languages (HTML, CSS, JavaScript).
• Experience working in an Agile development environment.