Senior ServiceNow Custom Application Developer

Position Overview

• Category: Software Development/ Engineering
• Main location: United States, Louisiana, Lafayette
• Alternate Location(s): United States, Tennessee, Knoxville;
  United States, South Carolina, Columbia
• Position : J
• Employment Type: Full Time

CGI is seeking a professional to design, build, and support scalable Service Now scoped applications and custom platform solutions for a financial services environment. This role will focus on developing maintainable applications, automations, integrations, and workflows that align with enterprise architecture standards.

This role is located at a client site in Lafayette, LA, Knoxville, TN or Columbia, SC. A hybrid working model is acceptable.

The ideal candidate will bring strong hands‑on Service Now development experience, including custom application development, platform scripting, REST API integrations, and workflow automation. The role also requires comfort working in AWS‑heavy environments, collaborating with Agile teams, and using modern AI‑assisted development tools to improve delivery quality and productivity.

• 5 years of experience designing and developing Service Now Scoped Applications and custom solutions.
• Hands‑on Service Now platform development experience, including Flow Designer, Integration Hub, Script Includes, Business Rules, UI Actions, and REST APIs.
• Experience integrating Service Now with AWS services and other external platforms.
• Working knowledge of Python for automation, integrations, and data processing.
• Ability to build scalable, maintainable solutions that align with enterprise architecture and security standards.
• Comfortable working in Agile delivery teams, including sprint planning, backlog refinement, demos, and iterative development.
• Familiarity with AI‑assisted development tools such as Git Hub Copilot, Service Now AI tools, or GenAI coding assistants.
• Strong troubleshooting, documentation, and communication skills.
• Experience in financial services or similarly regulated enterprise environments is a plus.
• Service Now Certified Application Developer certification is required.
• AWS experience is preferred.

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.

A reasonable estimate of the current range for this role in the U.S. is $85,100.00 - $.

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well‑being programs