Software Engineer – Omnichannel Notifications System

• Set the technical direction and long-term architecture for Snap's omnichannel notification platform
• Design, build, and operate highly available, scalable backend services delivering notifications across multiple channels and surfaces
• Define shared platform abstractions, APIs, data models, and mechanisms for consistent product-team integration
• Lead complex cross-functional initiatives across Engineering, Product, Data Science, Machine Learning, Design, and partner teams
• Build systems for notification orchestration, channel selection, timing optimization, attention budgeting, ranking, targeting, experimentation, and measurement
• Establish engineering practices improving availability, latency, observability, privacy, cost efficiency, and operational excellence
• Participate in incident response and lead systemic improvements
• Translate ambiguous product and business needs into technical strategies and multi-quarter roadmaps
• Mentor engineers and provide technical guidance
• Drive alignment across teams and influence architecture and priorities without direct authority

• Bachelors in a technical field such as computer science, mathematics, statistics or equivalent years of experience
• 9+ years of post-Bachelor's software development experience; or a Master's degree in a technical field + 8+ years of post-grad software development experience; or a PhD in a related technical field + 5+ years of post-grad software development experience
• Experience designing, building, and operating backend services or distributed systems at significant scale
• Proven track record of owning highly-available, mission-critical systems, including on-call participation, incident response, and driving systemic fixes
  
  Ability to set technical vision and lead complex, cross-functional initiatives over multiple quarters
• Strong foundation in system design, including APIs, data models, storage, pub/sub, queues, and workflow orchestration
• Performance and latency optimization experience
• Deep experience with observability, including metrics, logging, tracing, and dashboards
• Experience building and operating reliable, scalable services in cloud technologies
• Preferred: experience with Java, Go, C++, and/or Python
• Preferred: experience with No
  
  SQL data stores, Memcache/Redis, and cloud services such as Google Cloud or AWS
• Preferred: experience with pub/sub and task-queue systems such as Kafka, Google Pub/Sub, or Cloud Tasks
• Preferred: experience with notification, messaging, growth, or experimentation platforms, including ranking, targeting, and A/B testing at scale

Demonstrates expertise in designing and operating scalable backend services, with a strong focus on system design, performance optimization, and observability. Proven ability to lead cross-functional initiatives and mentor engineering teams while setting technical direction and vision.

• Backend Service Development
• System Design
• Performance Optimization
• Cloud Technologies
• Cross-Functional Leadership

• Software Development
• APIs
• Data Models
• Distributed Systems
• Incident Response
• Latency Optimization
• Observability
• Notification Orchestration
• A/B Testing
• Technical Strategy

• Mentoring
• Influencing Without Authority
• Collaboration

• Omnichannel Notification Platform
• Scalable Services
• Operational Excellence
• Attention Budgeting
• Experimentation Platforms

• Java
• Go
• C++
• Python
• No
  
  SQL Data Stores
• Memcache
• Redis
• Google Cloud
• AWS
• Kafka