GTM Business Systems Engineer – Post Sales

• Own and evolve Ramp’s Post Sales systems
• Build products that fuel the onboarding and activation funnel
• Turn complex commercial agreements into accurate, supportable customer outcomes from deal closure through expansions and book-of-business management
• Design, develop, test, and deploy applications on the Salesforce Platform
• Design and operate reliable integrations between Salesforce, Ramp’s internal revenue app, Data, and adjacent business systems
• Own data contracts, idempotency, error handling, reconciliation, and safe lifecycle changes for quotes, contracts, and subscriptions
• Design, develop, and maintain solutions on iPaaS platforms such as Homegrown, Workato, and Clay
• Drive architecture, tool usage, and scalable solution design decisions
• Write and communicate technical specifications, architecture diagrams, data model diagrams, process flows, and sequence diagrams
• Own data integrity and data assumptions in the focused area
• Participate in code reviews, on-call, build issue resolution, and ideation
• Partner with Deal Desk, Legal, Finance, Data, Product, and GTM teams

• 7+ years working with the Salesforce platform
• 5+ years of experience with Systems Architecture and Integrations
• Strong experience with Apex and triggers
• Working knowledge and experience with programming languages such as Python
• Strong knowledge of developing Lightning Web Components
• Strong experience with APIs and integrations with Salesforce
• Strong knowledge and working experience of synchronous/asynchronous methods, Streaming API, publish/subscribe design patterns, and architectural patterns
• Familiarity with the broader GTM stack beyond Salesforce, including Gong, Lean Data, CPQ, and billing systems
• Strong and working knowledge of data pipelines
• Solid understanding or implementation knowledge of CI/CD processes
• Understanding of Salesforce governance limits and code coverage
• Unit-testing best practices and coding for positive/negative scenarios
• Excellent verbal and written communication skills
• Experience using AI-assisted development tools thoughtfully and evaluating their output
• Deep experience building and maintaining Salesforce applications with Apex, Lightning Web Components, Flows, and asynchronous processing
• Experience with CPQ, pricing, contract lifecycle management, billing, subscriptions, or another Quote-to-Cash domain
• Strong API and integration-design skills, including reliable handling of retries, duplicate events, partial failures, and data reconciliation
• Ability to translate complex commercial requirements into simple, durable system behavior in partnership with non-engineering teams

Demonstrates extensive experience in Salesforce application development, systems architecture, and integrations, with a strong focus on data integrity and lifecycle management. Proficient in translating complex commercial agreements into effective system solutions while collaborating with cross-functional teams.

• Salesforce Platform Expertise
• Apex Development
• Systems Architecture
• API Integration Skills
• Data Pipeline Management

• Salesforce Development
• Apex
• Lightning Web Components
• Python
• APIs
• CI/CD Processes
• Data Reconciliation
• Unit Testing
• Asynchronous Processing
• Integration Design

• Excellent Communication Skills

• Quote-to-Cash
• Contract Lifecycle Management
• Billing Systems
• Data Contracts
• Error Handling

• IPaaS
• Workato
• Clay
• Gong
• Lean Data
• CPQ