Field Mechanic​/Driver

Role

Summary:

• The Bird Driver is responsible for the daily deployment, recovery, charging, and rebalancing of electric scooters across the Kansas City market. Drivers are the front line of fleet availability — every vehicle touched directly impacts rides, revenue, and rider experience. This role requires reliability, route discipline, strong communication, and a sense of urgency.

Mobile Device Requirement:

• This role requires the use of a personal smartphone (iPhone or Android) throughout every shift. Candidates must have a reliable mobile device capable of downloading and running the following work applications:
• Bird Operational App — Used to accept tasks, scan vehicles (QR/barcode), check in/check out vehicles, and complete route assignments
• Samsara Driver App — GPS and driver safety tracking; must be logged in for the full duration of every shift
• Slack — Primary team communication platform; all shift check-ins, issue reporting, and coordination happen here

A phone mount for the van is required — no handheld phone use while driving. Candidates who do not have a working smartphone with adequate storage and data will not be able to perform this role.

Communication Expectations:

• Communication is not optional — it is a core function of this role. Bird Drivers are expected to be responsive,proactive, and accurate in all shift communications via Slack. Poor communication directly impacts team coordination, fleet visibility, and operational efficiency.
• Start of Shift Post (Slack):
• – Driver (Name)
• – Van (Vehicle number from Samsara)
• – Phone Mount:
  Yes
• – Area assignment (e.g. Downtown, Power & Light, Westport, Crossroads, etc.)
• Thread Reply (with photo):
• – Number of vehicles being deployed
• – Logged into Samsara confirmation
• During Shift:
• – Flag issues in real time — do not wait until end of shift to report problems
• End of Shift Post:
• – Vehicles checked in
• – Vehicles needing repair (QR code + issue description)
• – Route completion status
• Daily Performance Standards
• 85 vehicle touches per shift minimum
• 100% route completion — every assigned route finished before end of shift
• 3 Slack check-ins per shift (Start, During, End
• Logged into Samsara for the full duration of shift

Core Responsibilities

• Deploy — Load and transport charged/repaired vehicles to assigned zones. Prioritize high-demand areas

and zones with unfulfilled ride sessions.

• Recover — Collect low-battery, downed, or out-of-zone vehicles from the field and return them to the

warehouse for charging or repair.

• Charge — Connect recovered vehicles to chargers; stage fully charged vehicles for next deployment cycle.

• Rebalance — Move vehicles between zones based on demand signals, ride data, and management

direction.

• Check-In — After returning vehicles to the warehouse, scan and check in each vehicle via the app. This

places the vehicle into warehouse inventory so mechanics can begin inspection.

• Ad Hoc Tasks — Respond to same-day operational needs as assigned (event staging, emergency

recoveries, field audits, etc.).

IMPORTANT:
If you skip Check-In, the vehicle is invisible to the warehouse team. No one knows it is

there. No one inspects it. It sits.

Van & Driving Standards

• Valid driver's license required at all times

• Phone mount must be used — no handheld phone use while driving

• Samsara must be active for full shift

• Follow all traffic laws; the Bird van is a visible brand representation

What This Role Does NOT Include

• Bird Drivers do not perform vehicle repairs or inspections

• Bird Drivers do not perform Checkout from the warehouse

• If you find a vehicle needing repair in the field, recover it and flag it — do not attempt to fix it on-sit

Driving

When working on a Driving Job through Bluecrew, you must be 21 years and older, are expected to bring a valid driver’s license and proof of personal auto insurance to your assignment, and meet our motor vehicle record (MVR) and drug screening standards.

In addition you may be expected to do any and all of the following:

• Operate a large or small vehicle on highways, side streets, neighborhoods, and other motor ways in a safe, courteous, and legal manner; including box trucks, flat beds, vans, SUVs, or other motor vehicles.
• Working on your feet in between stops or when loading the vehicle in preparation for deliveries
• Safely lifting and moving heavy boxes or other heavy items, up to 50 pounds in weight
• Reaching, crouching, bending over, and other physically strenuous activities as required by the immediate supervisor
• Comfortable working around large trucks, pallet jacks, or other moving equipment as needed
• Interfacing with customers and managers in a professional and courteous manner
• There may be a specific dress code, but if it is not listed, please make sure to wear close-toed shoes and pants.

It is important to Bluecrew that you go home in the same healthy state that you came to work in, so please do not accept this assignment if you cannot fulfill all of the above duties.