Transport Coordinator – Team Hotels, FIFA World Cup | Host

Transport Coordinator – Team Hotels, FIFA World Cup 26™ | All Host Cities

The FIFA World Cup 2026™ will feature 48 teams across Canada, Mexico, and the United States. This fixed‑term contract role coordinates transport operations for assigned team base camp and venue‑specific hotels, ensuring seamless delivery of bus, fleet, and airport/FBO services in alignment with FIFA service levels and operational procedures.

Accountability: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, assuming consequences and learning from mistakes.

Decision Making: Identify and swiftly make critical decisions, take initiative, and respond promptly to unforeseen circumstances.

Inclusivity: Share information across all levels, influence others, and maintain a network of support contacts.

Initiative: Act independently, influence events, assume responsibilities, and achieve objectives with minimal supervision.

Innovation: Break new ground, seek unconventional solutions, and produce fresh ideas.

Leadership: Lead contacts and colleagues, encourage teamwork, delegate authority, and use team skills efficiently.

Vision: Anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

• Maintain daily communication with Fleet, Bus, A&D, Venue Transport, Security, Logistics, and Client Services functions.
• Hold daily face‑to‑face meetings with TLO/TSLO to align on schedules, procedures, and driver management.
• Receive and inspect all vehicles before each shift, conduct driver briefings on daily activities and changes.
• Escalate issues immediately to ensure continuity of operations.

• Act as the primary point of contact for TLO/TSLO at the team hotel.
• Ensure compliance with Service Level Agreements (SLAs) and all FIFA transport policies.
• Coordinate with TLO/TSLO to maintain strict bubble‑to‑bubble operations.
• Ensure load zones are available and maintained for all team activities.
• Support drivers in resolving operational issues, escalating when required to depot or FIFA transport.
• Liaise with training site and hotel staff to ensure readiness of signage, cones, and transport infrastructure.
• Submit daily reports on concerns, incidents, and operational performance to the Client Services Cluster Supervisor.

• Manage daily driver check‑in/out and shift scheduling at the TBCH or VSTH.
• Ensure Standard Operating Procedures (SOPs) are correctly reflected in TMM and followed by staff.
• Secure and manage staging areas, load zones, and parking at the TBC and training site or VSTH.
• Oversee all aspects of TMM system management, including last‑minute schedule or vehicle changes.
• Validate and facilitate driver training, conduct test runs, and ensure familiarity with routes.
• Supervise drivers during shifts, ensuring compliance with procedures, grooming standards, and readiness.
• Ensure all vehicles are properly maintained, fueled, branded, equipped with VAAPs, and operationally ready.
• Provide accurate driver and vehicle information as required.
• Manage rate card requests in collaboration with TLO/TSLO.
• Coordinate with the depot team for vehicle/driver issues, including intercity and convoy movements.
• Liaise with Bus/Fleet and TSLO for convoy planning on all movements.

• Act as the on‑site coordinator for all team arrivals and departures via airports and FBOs.
• Communicate with FBO teams, ACS, and airport authorities for vehicle staging and tarmac access.
• Ensure drivers know approved routes, timings, and positioning for FBO operations.
• Guarantee all vehicles are in position at least 60 minutes prior to ETA and properly briefed.
• Coordinate security convoys, logistic trucks, and family/friends rate card vehicles when applicable.
• Liaise with ACS for live convoy tracking and resolve any discrepancies on site.
• Inspect and establish SOPs for first international arrivals and last international departures, training colleagues in all procedures.
• Coordinate media access and badging for first arrivals, ensuring compliance with FBO/media protocols.
• Stay on site until after ETD to…