Logistic Dispatcher

Job Description

This position reports directly to the Logistics Manager and under general direction will be responsible for scheduling and dispatching carrier loads by coordinating, planning and assigning quoted shipments to specific contract carriers.

Essential Duties and Responsibilities:

• Ensure the safe, timely and professional passage of shipments from shipper to consignee by assigning contracted carriers chosen by Logistics Manager
• Responsible in following Carrier Routing and Load Tendering Instructions for every truckload shipment (FTL) processed. May handle less than truck load (LTL) shipments but will be handled as “needed basis” through direction of Logistics Manager.
• Broker Dispatch - you will have direct contact with carrier dispatch, drivers this may include customer care to answer shipment inquiries and communicate shipment status. All issues are first reported to Logistics Management prior to disclosing info.
• Confirms and/or processes orders and bills of lading with corresponding information and rates provided by Logistics Manager.
• In the absence of Manager Broker Dispatch will use best judgment to comply last minute request for shipments. Will manage as “need basis”
• Will scan, file, and log daily all paperwork. Will maintain logs and records by day, week, month and year for brokerage purposes
• Will e-mail and fax all paperwork to command center/ back office to properly pay carriers on time and invoice shipper of loads.
• Provides timely communication to customers and personnel on all aspects of shipment status
• Acts as point of contact for carriers dispatch departments (provides customer service and load details including schedule carrier pick-ups)
• Documentation of daily shipments with a log of time of arrival, time of load and time of shipping.
• Create, update and close out all entries in the transportation management system.
• Truck Mate, PC miler, and any Transportation Management System is preferred
• Must be able to follow written instruction, write clearly, and communicate well at all level. Knowledge with Forwarding, Brokerage, and a 3PL environment preferred
• Troubleshoot issues that may arise during shipment while communicating with Mgr.
• Performs other duties as assigned

Epic Personnel Partners, LLC is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.