Front Office Coordinator

Location

On-site - Sioux Falls, SD

Full-time, Monday-Friday during standard business hours. Weekend availability is required during peak Garden Center periods, generally April-June and October through early December.

Landscape Garden Centers is a customer-focused organization serving clients through its garden center and related services. The Front Office Coordinator helps create a welcoming, organized experience for customers, visitors, and employees.

The Front Office Coordinator is the first point of contact for customers, visitors, and employees and helps keep daily office operations organized. This role combines customer service, scheduling, administrative support, and coordination across the organization. You'll work with multiple teams to make sure questions are answered, information is communicated clearly, and routine office needs are handled efficiently.

• Welcome customers, visitors, and employees and provide friendly, professional assistance
• Answer incoming calls, respond to routine questions, and connect people with the appropriate team members
• Maintain service schedules, appointments, calendars, meeting rooms, and related information
• Support the setup, activation, distribution, and tracking of company phones and equipment
• Provide administrative support for Accounts Receivable and Accounts Payable, including organizing and processing documentation
• Receive, sort, and distribute mail and packages and coordinate outgoing deliveries
• Keep the front office organized, maintain office supplies, and help coordinate building or facility issues
• Maintain accurate customer and visitor information and use business software to support scheduling, records, and daily office operations

• High school diploma or equivalent
• Experience in a front desk, receptionist, customer service, administrative, or similar role
• Strong organization and attention to detail
• Professional and friendly communication skills
• Ability to manage multiple tasks and priorities
• Comfortable working with computers and common office software
• Ability to handle customer concerns calmly and professionally
• Ability to work weekends during peak Garden Center periods

• Experience supporting accounting or administrative functions
• Experience with scheduling or service coordination
• Familiarity with business software such as Quick Books Online, Outlook, or similar systems
• Experience working in a customer-facing office or garden center environment

This is a varied, hands-on role with visibility across the organization. You'll be an important part of the customer experience while also supporting the administrative work that keeps the office and service operations running smoothly. The role offers the opportunity to work with different teams and build experience across customer service, scheduling, and office administration.

Landscape Garden Centers is an equal opportunity employer and values diversity and inclusion in its workforce.