Team Lead - Physician PFS

Job Family:

Patient Account Representative

Travel Required:

Up to 10%

Clearance Required:

None

What You Will Do:

The Team Lead - Physician PFS will assist in overseeing the daily operations of assigned project(s). This position is responsible for providing support in developing, implementing, managing, and meeting or exceeding the operational goals of our clients and Company. The Team Lead will and may work closely with their team, project supervisors, operations managers, and the client to work on opportunities with new and emerging approaches to our clients’ business processes.

This position will follow and ensure that client and company policies and procedures are followed and will also perform all job-related duties as assigned.

This position offers an attractive hybrid schedule working two days in our Mitchell, SD office and three days virtually from home. 8 hour shift between 8:00 AM - 5:00 PM CT.Duties and Responsibilities Supporting of staff / supervisor to be successful and work as a team Manage day-to-day problem solving and a point of contact for team questions

Quality assurance reviews, feedback, and other trainings as necessary

Sending of official correspondence (e-mails) to team members, client, and providers

Ability to work with other leads to develop policies and procedures, as needed

Provide feedback for mid-year and year end employee reviews to leadership

Organizing team building exercises

Create, distribute, and monitor team members understanding of work-related job-aides

Monitor and ensure compliance with company and client standards

Strong understanding of all software/systems used Identify, validate, and report project trends / issues

Updating of spreadsheets, monitoring outstanding items for each client, and providing updates to leadership, client, and team

All job-related duties as assigned

What You Will Need:

High School Diploma/GED or 3 years of relevant equivalent in lieu of diploma/GED8 years working within the following sectors: healthcare, insurance, business, finance or customer service.

Working knowledge can be of the following: insurance claims, billing, coding, follow-up, finance, accounting or customer service related responsibilities.

What Would Be Nice To Have:

Demonstrated proficiency interpreting relevant coding systems including, but not limited to, CPT and HCPCS and ICD-10 in a fast-paced environment.

Demonstrated leadership qualities fostering team cohesion, accountability, and high performance

Demonstrated proficiency researching billing guidelines

Demonstrated skills providing training and mentoring to team members

Act as a role model for team, office, and company

Some limited travel to client sites may be requested#LI-DNI#Indeed Sponsored What  We

Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus

Parental Leave
401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at or via email at Recruitin All information you provide will be kept confidential…