Billing QA Specialist

Overview

The QA Specialist role is an excellent opportunity for someone looking to grow their career and become an integral part of the software development lifecycle. In this position, you will help ensure the quality, usability, and reliability of the eLation product suite. You’ll collaborate closely with developers, support teams, and product stakeholders to validate new features, improve existing functionality, and champion best-in-class user experiences.

This role also provides opportunities to contribute to feature discovery and serve as a subject matter expert for designated eLation functional areas.

Note: This position is open to in-person schedules only. Remote or hybrid work is not available for this position.

• Test new features across the eLation suite, including verifying required functionality, assessing usability, and recommending improvements.
• Collaborate with developers, support staff, and clients throughout the development cycle to ensure features meet requirements and user expectations.
• Serve as a subject matter expert for assigned areas of eLation software functionality.
• Assist in the creation and refinement of testing standards, processes, and automated testing initiatives.
• Provide clear, thorough release notes and contribute to the overall release process.
• Participate in design and discovery discussions for new features.
• Provide occasional internal training on new or existing functionality.
• Embrace new technologies.

• Excellent oral and written communication skills, with the ability to work effectively across cross-functional teams.
• Strong project management skills with the ability to manage multiple projects simultaneously, both large and small.
• Highly detail-oriented, thorough, and consistent in approach to tasks.
• Self-motivated, adaptable, and comfortable working in a dynamic environment.
• Demonstrates strong teamwork and collaborates effectively across departments.

• Highly competitive wages
• Generous paid time off
• 10 paid holidays
• 401(k) matching
• Company-paid family health insurance
• Company-contributions to HSA plan
• Company-paid employee Dental insurance
• Company-paid employee Vision insurance
• Company-paid life insurance
• Company-paid short- & long-term disability insurance