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Business Systems Analyst, IT Support & Data Ops

Job in Mitchell, Davison County, South Dakota, 57301, USA
Listing for: Novalink Solutions
Full Time position
Listed on 2026-07-24
Job specializations:
  • IT/Tech
    IT Business Analyst, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 80000 USD Yearly USD 65000.00 80000.00 YEAR
Job Description & How to Apply Below

Novalink Solutions in Jackson, United States, seeks an experienced Help Desk Analyst to serve as the main contact for users and document incidents. You will diagnose software problems, manage JIRA tickets, and ensure data integrity for the Success data conversion project.

The role requires at least 5 years supporting automated benefits determination systems (SNAP/TANF/E&T), strong Windows skills, and effective communication with DHS program staff and technical teams.

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