Electronic Flight Bag Manager

Overview

Please note that this position is contingent upon the successful award of a contract currently under bid.

Global in service but local in approach, Nisga'a Tek is committed to high-quality service to those who defend us. Nisga'a Tek ensures mission assurance and execution for customers and warfighters. Providing intelligence, IT, cyber security, training, logistics, administrative, acquisition, and background investigation services.

The Electronic Flight Bag (EFB) Manager must be able to not only work the technical side of managing software and maintaining the devices, they also must be able to implement and document the rapidly changing higher headquarters security requirements. Aircrew cannot fly without the EFBs, and incorrect publications could lead to fatal consequences. EFB managers must be able to keep the devices operating and current while deconflicting aircrew, communications, and security directives and interests in a medium stress environment.

• Manage the Wing/Ops Group EFB Program IAW AFGSCI 11-270 and Baseline Configuration announcements.
• Serve as the Wing/Group EFB manager and liaison with AFGSC EFB Program Manager AFGSC/A3TV. Serve as Primary Wing EFB Program manager along with designated alternate EFB Program manager. Ensure EFB Manager appointment letters are accurate, up to date, and submitted to AFGSC/A3T EFB Workflow email organizational box. Ensure squadron EFB Manager appointment letters are generated, archived, and forwarded to the EFB Workflow email.
• Responsible for all maintenance, upgrades, patching, and restoration functions that cannot be handled at the squadron level. Authorized to have the administrative passcode for the mobile device management (MDM) administrator console, Foreflight admin, and designated as local administrator for all Exclusive Use Stand-Alone (EUSA) computers.
• Coordinate with Stan/Eval Technical Order Distribution Officer (TODO), squadron EFB Managers, and Stan/Eval representatives to ensure all EFB standalone computers have appropriate and up to date electronic publications and Flight Information publications (FLIP):
  Technical Orders, Currency of Directives, Flight Crew Information Files (FCIF), Special Interest Items and any other applicable information as determined by 2 OG Chief of Stan/Eval. Ensure flight publications are standardized and available across EFB EUSA and digital platforms to include Group SharePoint sites and Shared drives. Update EUSAs using wireless, hard drive, or CD/DVD; and send emails to inform applicable aircrew of any updates to flight publications or EFB/standalone procedures, processes, or issues.
• Serve as the EFB system administrator using Black Berry Unified Endpoint Management Software (BBUEM), or any future designated MDM software. Ensure appropriate training certificates and requirements are completed to be able to effectively use BBUEM to configure, track, issue, reset, update, and maintain the EFB program at a Wing level. Tasks include but are not limited to adding and removing user accounts, tracking lost or stolen EFBs, and ensuring unit compliance via device audits.
• Manage Foreflight administration account to ensure access to Foreflight services. Add and delete accounts on Foreflight and educate subordinate (squadron level) EFB program managers on EFB configuration for worldwide FLIP use.
• Manage commercial internet services (WiFi) required to support EFB connectivity. Maintain primary contact between Group units and internet service provider (ISP). Relay internet connectivity problems to internet service provider (ISP) and schedule repair or service work to establish and maintain unit network connectivity. May have to escort and accompany ISP technician through base-facilities on a recurring basis.
• Work with appropriate Resource Advisor to establish sustainment cost and maintain necessary inventory of EFB equipment, including but not limited to:
  Exclusive Use Stand-Alone (EUSA) computers, personal battery-life extenders, touch-screen gloves, Lind charging systems, faraday bags, lithium fire-bag kits, mounting solutions, external hardware (charging cables, cords, disc drives,…