Store Manager, Retail & Store Manager

Summary

The Store Manager oversees and is responsible for the store's sales efforts in each department and supervises the overall operation to ensure efficiency and profitability. The Store Manager enforces, conveys, and upholds organizational policies, goals, and standards to the sales team and communicates consistently with the District Sales Manager and the Store Support Center to drive initiatives and business growth. The Store Manager represents the company's brand in appearance, attitude, and professionalism to employees, customers, and the community.

The Store Manager is knowledgeable across all product areas in the store, passionate about delivering outstanding customer service, and promotes merchandise.

$16.15 – $20.00 per hour

Mitchell, SD (ZIP 01181)

District Sales Manager

• Drive store sales and meet sales goals, focusing on company growth.
• Manage and control the assets of the store.
• Direct and oversee all sales efforts, training and mentoring associates in sales strategies and skills.
• Stay continuously informed on sales statistics, inventory, and expenses to ensure profitability.
• Consult and collaborate with the District Sales Manager on policies, goals, and procedures.
• Direct staff to ensure standards in each department are met.
• Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
• Recruit, hire, train, discipline, and evaluate personnel; manage payroll and scheduling to meet labor goals.
• Maintain store security and partner with Asset Protection to prevent theft and reduce shrink.
• Communicate inventory movements to the District Sales Manager and drive inventory goals and strategies.
• Execute marketing and advertising plans and stay aware of customer trends.
• Monitor competition, new ideas, and community events to capitalize on opportunities.
• Provide extraordinary customer service as outlined in the manual, assisting customers at entry and during peak periods.
• Protect company assets and financial information by ensuring accurate internal controls and reporting potential fraud risks.

• Manage subordinate supervisors and non‑management employees (Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training), directing overall coordination and evaluation.
• Carry out supervisory responsibilities in accordance with organizational policies and applicable laws.
• Conduct interviews, hiring, training, assignment, performance appraisal, rewards, discipline, and complaint resolution.

• Bachelor's degree in business or related field, or equivalent experience.
• Experience in a retail environment, preferably footwear and athletic apparel.
• Experience managing and cultivating a sales team.
• 3–5 years of customer service experience, 3+ years of management experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Analytical thinker with demonstrated business acumen.
• Strong problem‑solving and multitasking abilities.
• Commitment to exceptional customer service.
• Strong leadership and communication skills.