Service and Installation Technician

Description

This position will work with dairy farm customers to service equipment, install equipment, provide emergency service and preventative maintenance.

• Assess, troubleshoot, and repair or install dairy milking and refrigeration equipment to the customer’s satisfaction.
• Responsible for making all assigned service calls in a professional and responsible manner.
• Examine complaints, identify solutions, suggest improved methods and techniques, and recommend system improvements to customers.
• Troubleshoot milking systems and test systems to NMC standards and perform milking time/system checks.
• Responsible for waste handling product installation and service when directed.
• Complete all necessary paperwork daily.
• Follow all company safety policies, procedures, and protocols.
• Maintain MLS tools and equipment in good working condition and provide own hand tools.
• Attend equipment technical training schools and other educational training sessions as requested.
• Perform other duties as assigned.

• Work on‑call on a rotating basis with other service technicians to cover evenings and weekends.
• Quality and customer focused.
• Have a positive attitude and be reliable and responsible.
• Understand refrigeration, dairy milking equipment operation, installation, and repair.
• Able to use common repair tools and techniques.
• Understand specialty tools and equipment necessary for troubleshooting and repairing dairy milking equipment.
• Able to operate a forklift. Training on MLS forklift is required.
• Valid driver's license.

• Education:
  
  Bachelor’s or associate degree with dairy or mechanical emphasis, preferred.
• Refrigeration maintenance, preferred.
• Electrical experience, a plus.
• Excellent written, verbal and Microsoft Office skills.

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401K & matching
• Holiday Pay
• Paid Time Off
• Life Insurance
• Aflac