Direct Services Advocate

Hours & Reporting

Hours: 11 am – 8 pm (hour break) 40 hours per week

Reports to: Shelter Supervisor

• Associate or bachelor’s degree in human services or a related field is preferred, but equivalent experience will also be considered.
• Basic knowledge, understanding and experience working with victims of domestic violence and/or sexual assault.
• Good listener, self‑motivated, team player.
• Ability to respond effectively to crises.
• Excellent oral and written communication skills.
• Communication and public speaking skills.

• Direct client services to include trauma‑informed care, advocacy, intake, protection orders, and sexual assault support.
• Provide on‑call crisis advocacy alternating one night a week, weekend and holiday rotation with other on‑call crisis advocates.
• Respond to emergency requests and/or needs by clients.
• Document all interactions as required.
• Maintain safety and security precautions.
• Track and report donations received. Stock where required.
• Crisis intervention and safety planning with clients/potential clients.
• Complete room checks.
• Shelter upkeep.
• Other duties as assigned.

• Safe Place offers a competitive benefits package, including paying 85% of the single employee’s premium for health, vision, and dental insurance.

• Monday through Friday; occasional evenings, weekends, and holidays.
• Ability to adjust hours as needed to cover events and needs of the position.