Administrative Assistant, Financial Aid
Job in
Moberly, Randolph County, Missouri, 65270, USA
Listing for:
Moberly Area Community College (MO)
Full Time
position
Listed on 2026-05-10
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Clerical
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly
USD
60000.00
YEAR
Job Description & How to Apply Below
The Financial Aid Office Administrative Assistant serves as the primary point of contact for students and visitors, providing exceptional customer service through in‑person interactions, phone calls, and electronic correspondence.
This role manages the coordination of incoming and outgoing mail, including scanning, documenting, and distributing materials, and maintains organized filing systems in compliance with record retention policies. The assistant also prepares and distributes necessary forms and informational packets, oversees office supply procurement and equipment maintenance, and supports financial aid processes. This is a full‑time, hourly, non‑exempt position with membership in the Public Education Employee Retirement System of Missouri (PEERS).
Responsibilities
Front Desk & Communication Support: Serve as the initial point of contact for students and visitors, managing phone calls and in‑person inquiries. Provide accurate information or direct individuals to appropriate financial aid staff.Customer Service Excellence: Deliver exceptional service across all communication channels, ensuring a welcoming and supportive environment for students seeking financial aid assistance.Mail & Document Handling: Coordinate the receipt and distribution of incoming and outgoing mail and packages. Process incoming documents by scanning, recording, and distributing them appropriately.Records Management: Maintain organized filing systems for hard‑copy documents, ensuring compliance with record retention policies.Forms & Materials Coordination: Prepare and distribute necessary forms and informational packets, including printing and assembling materials for student use.Procurement & Equipment Oversight: Manage the ordering of office supplies through vendors and coordinate maintenance and servicing of office equipment.Process Support: Assist in the coordination of financial aid processes, including the Satisfactory Academic Progress (SAP) evaluations, by organizing documentation and supporting staff activities.Additional Duties: Undertake other tasks as assigned to support the efficient operation of the Financial Aid Office.Qualifications
- A Bachelor’s Degree is preferred but not required.
- Excellent verbal, written, and interpersonal communication skills.
- Strong organizational, problem‑solving, and critical thinking skills.
- Detail‑oriented with the ability to multi‑task and work under pressure.
- Ability to maintain confidentiality and accurate, complete records.
- Ability to meet deadlines and complete projects accurately and on a timely basis.
- Professional image in all telephone and personal contacts.
- Computer skills required.
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