Supervisor, Accounting

Position provides onsite management of the customer service office for Shelby County Water Services business unit within the Shelby County Commission. May also assist the Shelby County License Office with similar duties and responsibilities. Work involves the accurate billing and reporting of customer water accounts and associated financial data. Assists Controller in financial reporting, including compliance with generally accepted accounting principles, internal controls, county policies and procedures, and annual audits by the State of Alabama Department of Examiners of Public Accounts.

• Directly supervises and assists the customer service specialists in managing customer water accounts.
• Assigns, and reviews work of customer service specialist to include scheduling, and maintains inventory of office supplies and equipment.
• Performs annual Performance Evaluations for direct reports.
• Oversees County utility management systems and procedures.
• Maintains standard operating procedures to open, bill, and finalize customer accounts.
• Follows record retention policies to maintain customer data.
• Daily balances payment transactions and makes timely deposits.
• Assists staff with addressing customer inquiries promptly and proficiently.
• Manages collection of past due balances, delinquent accounts, and minimize uncollectible accounts.
• Reconciles accounts receivables and customer deposits. Prepares journal entries to balance reconciliations.
• Oversees the training of new office employees.
• Reviews management reports to ensure financial accuracy.
• Liaises with water operations to manage service/work orders and assist in responding to customer concerns.
• Collaborates with County accounting staff to accurately record financial data.
• Plans, develops, and implements departmental goals and strategies.
• Annually assists State Examiners of Public Accounts during their audit of county records and finances.
• Provides excellent customer service and professionalism.
• Performs all duties in a safe and efficient manner.
• Performs all other duties as assigned by Supervision.

• Bachelor's Degree in Accounting, Finance or related field from an accredited institution.
• Three or more years in an accrual accounting environment involving supervisory and technical abilities.
• Valid Driver's License.
• Must be willing and able to work nontraditional hours and more than 40 hours per week when necessary.
• Ability to be bonded.

• Two or more years with experience in customer service office setting.
• Two or more years managing cash transactions and reconciling cash drawers daily.
• Master's Degree in Accounting, Finance or related field from an accredited institution.
• Experience involving interpreting and constructing financial statements and operational audits.

Work is performed in an office environment and automobile travel within the County may be required.

Work is sedentary in nature involving sitting, occasional standing, walking and lifting less than 10 pounds.

Shelby County, Alabama is an Equal Opportunity Employer. Qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, disability or any other legally protected status.