Accounts Receivable Clerk

Position Summary

We are seeking a
dependable, detail-oriented, and efficient Accounts Receivable / Collections Specialist to join our client's Finance team. This position is responsible for managing customer accounts, processing and applying payments, ensuring accurate billing, monitoring outstanding receivables, and supporting timely collections.

• Manage assigned customer accounts and maintain accurate accounts receivable records.
• Prepare, review, and distribute customer invoices and statements.
• Monitor aging reports and follow up on past-due accounts through phone, email, and other correspondence.
• Work professionally with customers to resolve billing questions, discrepancies, and payment issues.
• Post and accurately apply payments, including checks, ACH, credit cards, and other payment methods.
• Research and resolve unapplied payments and account discrepancies.
• Document collection activities, customer communications, and payment arrangements.
• Escalate significant collection, credit, and delinquency concerns to management.
• Assist with account reconciliations and month-end closing activities.
• Collaborate with Sales and other departments to resolve invoicing and customer account issues.
• Assist with credit memos, adjustments, refunds, and other accounts receivable transactions.
• Maintain confidentiality of customer and company financial information.
• Follow company policies and procedures related to credit, billing, and collections.
• Perform other accounting and administrative duties as assigned.

• Strong time management and organizational skills.
• Excellent written and verbal communication skills.
• High level of accuracy and attention to detail.
• Strong ethical conduct and professionalism.
• Intermediate to advanced Microsoft Excel skills.
• Proficiency with Microsoft Office, including Word and Outlook.
• Strong problem-solving and research skills.
• Ability to learn and effectively use accounting/ERP software.
• Ability to work independently and prioritize multiple responsibilities.

• Previous experience in accounts receivable, collections, billing, or accounting.
• Experience with customer account management, payment processing, and aging reports.
• Working knowledge of basic accounting principles.

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