Administrative Assistant Associate- Administrative Assistant Sr

Job Summary

Responsible for performing administrative support duties within the assigned area. Responsibilities are specific to the organizational unit (i.e., region, district, department, plant, etc.).

• Under immediate supervision, perform basic administrative duties following well‑defined, standard procedures; prepare documents, reports, spreadsheets, etc. as needed to support the business unit.
• Maintain files and calendars as needed.
• Utilize Microsoft Outlook, Excel, Word, and PowerPoint as well as other department software/systems as needed.
• Communicate effectively, listening to and understanding written and verbal instructions, and communicating with co‑workers, other employees, and customers.
• Work effectively and productively with others, actively helping others with assignments as necessary to maintain department productivity.
• Answer customer questions; refer questions to others as needed; actively learn the function of the department to assist customers more effectively; exhibit concern and sensitivity to others.
• Apply basic education and training in job responsibilities and assignments; ask questions when unsure; demonstrate ability and initiative to handle assignments beyond the routine.

• High school diploma or GED.
• One year of administrative work experience.
• Demonstrated computer proficiency, including Microsoft Office products.
• Ability to organize data and processes and communicate effectively, both orally and in writing.
• Displays good analytical and problem‑solving skills.

• Base salary from $18.87/hr to $23.58/hr compensation range $18.87/hr to $32.49/hr.
• Comprehensive benefits package that supports overall well‑being of employees.

This job is sedentary. Occasional lifting of up to 10 pounds. Walk or stand for brief periods as needed.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer–employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law.

When required by law, we might record certain information or applicants may be invited to voluntarily disclose protected characteristics.