Laboratory Receptionist

Mobile, AL: Flexicrew Technical Services (FTS) is seeking a skilled Laboratory Receptionist to support daily laboratory operations through administrative coordination, client communication, billing support, and laboratory clerical assistance.

• Organize and prepare laboratory requisition forms.
• Receive, distribute, and process incoming and outgoing mail.
• Perform general office duties including faxing, copying, scanning, printing, and email correspondence.
• Create laboratory orders using client-provided information.
• Maintain accurate and up-to-date patient charts and records.
• Enter patient and clinical information into the Laboratory Information System (LIS).
• Distribute final laboratory reports to appropriate parties.
• Enter billing and coding information using established reference materials.
• Retrieve patient demographic information from hospital systems as needed.
• Answer, transfer, and document phone calls and messages professionally.
• Serve as a liaison between clients, laboratory staff, and pathologists.
• Sort, organize, file, and retrieve laboratory blocks and slides.
• Maintain courier logs and shipment tracking documentation.
• Coordinate special stain and immunohistochemistry (IHC) orders with laboratory personnel.
• Log, track, and ship oncology specimens.
• Cross-train to assist with laboratory receiving duties.
• Maintain clean, organized work spaces and common areas.
• Monitor and replenish office and break room supplies.
• Unpack and store non-laboratory supplies as needed.

• High school diploma or equivalent required.
• Previous experience in a receptionist, clerical, medical office, transcription, billing, or laboratory support role preferred.
• Proficiency with Microsoft Word and Excel required.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Ability to maintain confidentiality and accuracy in patient-related documentation.
• Strong attention to detail and ability to work in a fast-paced environment.
• Professional demeanor with strong customer service skills.

• Ability to sit or stand for extended periods.
• Ability to use standard office equipment including computers, phones, printers, and scanners.
• Ability to lift and move office supplies and laboratory materials up to 25 pounds.
• Ability to perform repetitive hand and wrist movements associated with typing and filing.
• Ability to walk throughout laboratory and office areas as needed.

Equal Opportunity Statement:

Flexicrew Technical Services is an Equal Opportunity Employer; employment with FTS is governed on the basis of merit, competence, and qualifications. Employment or consideration will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.