Records Specialist

Reporting Authority: Assistant Director of Admissions and Records

The position provides high‑level assistance to the Registrar, students, and staff with coordinating office functions and procedures in the Registrar’s office.

The essential job functions listed are not comprehensive and duties and responsibilities may change without notice.

• Maintain understanding of the SIS to accurately retrieve and update student academic records and process changes.
• Answer office telephones to provide information relative to scheduled courses, curriculums, calendar of events, college rules and regulations, enrollment history, and related activities.
• Meet with applicants and current students in person to answer questions, assist with filling out admissions applications and other student forms, resolve issues, and perform all other related duties.
• Respond to emails.
• Audit student records through Degree Works to determine graduation eligibility and to identify discrepancies and collaborate with supervisors to achieve resolution.
• Perform transfer articulation processes on high school and college transcripts.
• Process high school and college transcripts across multiple transcript ordering platforms.
• Process admissions applications.
• Process student requests to include but not limited to enrollment verification requests, updates to personal information, change of major requests, withdrawal forms, release of personally identifiable and directory information forms, and residency verification forms.
• Processes no show appeals.
• Assist with all activities related to graduation.
• Ability and knowledge to conduct detailed analysis of academic records.
• Ability to relate to students, faculty, and staff in a helpful and professional manner.
• Compose letters, memos, forms, and charts independently.
• Scan old and new student records to ensure integrity and security of academic information.
• Interpret and understand academic rules & regulations to provide academic support to students and academic departments to resolve day‑to‑day issues related to student records and registration.
• Maintain confidentiality of student records in compliance with the Family Education Rights and Privacy Act (FERPA) and take measures to protect official records from unauthorized release, accidental damage, or destruction.
• Knowledge of Alabama Community College System academic policies, procedures, standards, and curricula.
• Serve on College Committees.
• Perform other duties as assigned by the Assistant Director of Admissions and Records, the Director of Admissions and Records, the Dean of Students, or the President.

• Bachelor's degree from a regionally accredited institution.
• Experience working with a Student Information System (SIS) as an employee, preferably Banner.
• Documented experience in a collegiate admissions and/or registrar's office.

Salary: ACCS Salary Schedule- E3-03

Bishop State Community College is an equal opportunity employer. The Alabama Community College System policy requires that no employee or applicant be excluded from participation or denied benefits because of any protected characteristic, including race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law. Bishop State Community College will provide reasonable accommodations for qualified disabled applicants or employees.

The Company reserves the right to withdraw this job announcement at any time prior to the awarding.