Service Administrator

Responsibilities

• Greets and directs clients and visitors.
• Answers phone calls and emails in a timely manner.
• Manages company telecommunications network and communicates with answering service.
• Makes appointments and referrals.
• Manages data in spreadsheets and reports.
• Creates and maintains office‑related records and reports.
• Performs data entry and filing tasks for accounts payable, purchase orders, and equipment inventory.
• Maintains the integrity and confidentiality of employee or departmental files.
• Receives, records, and distributes packages and mail.
• Manages key vendor accounts, supply inventory, and submits invoices for payment.
• Compiles budget data and maintains financial records as requested.
• Copies, collates, and otherwise prepares reports for mailings, meetings, and other correspondence.
• Assists with projects and event support.
• Assists other departments as needed.
• Assists with customer relations.
• Assists with contract creation.
• Manages all branch fire alarm invoicing.
• Performs other duties assigned by management.

• Bachelor’s or Associate’s degree or equivalent work experience.
• Ability to greet visitors, clients, and colleagues in a friendly and courteous manner.
• Typing speed of at least 50 words per minute.
• Proofreading skills.
• Proficiency in Microsoft Office Suite or similar software.
• Basic understanding of office equipment.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to work independently and identify and solve problems.
• Ability to organize and prioritize work.

Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

Performs other duties as assigned.

Prolonged periods sitting at a desk and working on a computer.

• Excellent pay
• Medical, dental, and vision coverage
• Company‑paid life insurance
• Company‑paid short‑term disability
• 401(k) with employer match
• Paid vacation and company holidays
• Training and career development opportunities
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full‑time employees

Pye‑Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.