Reception​/Registry

Position Overview

The Reception/Registry Staff member is the first point of contact for guests at Kid Lavie Alabama LLC. This role is responsible for greeting families, handling guest check-ins and registrations, answering inquiries, and supporting administrative tasks to ensure a smooth and welcoming experience.

• Greet and welcome guests with a friendly, professional attitude.
• Manage guest registration for playground entry, birthday parties, workshops, and events.
• Answer phone calls, respond to emails, and provide information about services, packages, and schedules.
• Handle reservations, event bookings, and process payments through the POS system.
• Maintain accurate records of guest registrations, attendance, and transactions.
• Coordinate with other departments (kitchen, art, event staff) to ensure smooth guest experiences.
• Keep reception and waiting areas clean, organized, and guest‑ready.
• Assist with administrative tasks such as filing, scheduling, and report preparation.
• Address guest inquiries and elevate issues to management when necessary.

• Previous experience in customer service, reception, or hospitality preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a busy environment.
• Comfortable using computers, scheduling software, and POS systems.
• Friendly, professional, and reliable.
• Flexible to work evenings, weekends, and holidays.

• Friendly, family-focused work environment.
• Opportunities for career growth within Kid Lavie Alabama LLC.
• Employee perks and discounts.
• Training in guest service, scheduling, and administrative tasks.