Scholarship Coordinator

Job Summary

Bachelor’s degree in a related field from an accredited institution and one year professional financial aid or student services experience is required; an equivalent combination of education and experience may be considered. Banner experience is preferred.

The University of South Alabama’s Office of Scholarship Services is seeking to hire a Scholarship Coordinator. Interested candidates should apply to be considered.

• Enter and track outside donor scholarship payments in Banner.
• Manage external scholarship payments and verification in Backpack.
• Maintain historical record of scholarship checks received.
• Act as liaison with donor organizations on data review and return of funds.
• Assist donor groups and students with data release forms and monitor internal compliance.
• Assist Associate Director in organizing and executing program opportunities for current and prospective students.
• Coordinate student-focused events and communications leading to JagSPOT and Student Financial Services.
• Collaborate with campus partners to feature scholarships and JagSPOT at campus events.
• Manage and prepare memos and announcements.
• Assist department leadership with preparation and distribution of student and employee departmental communication and newsletters.
• Assist in marketing and building USA’s consolidated scholarship services through communications, web support, and social media interactions.
• Develop marketing literature and email communications to promote awareness of scholarship programming, JagSPOT system, and scholarship opportunities.
• Create and maintain a library of scholarship opportunities for USA students to access and promote via the Scholarship Services website.
• Assist with general web maintenance of the Scholarship Services website including ongoing review of external scholarship opportunities and liaise with Web Services on improvements and adjustments.
• Assist Associate Director in developing and executing departmental communication plan/timeline.
• Create publications for use in promoting JagSPOT and scholarship opportunities.
• Create campaigns through social media to promote existence of scholarships and other Student Financial Services.
• Partner with Enrollment Services, One-Stop, and Student Academic Success for PR through Instagram, X, and other social media outlets.
• Assist Assistant Director with campus scholarship presentations.
• Assist with scholarship deferment and exception request monitoring and adjustments.
• Track and resolve Salesforce tickets issued to the department by USA One-Stop.
• Act as liaison with Student Academic Success regarding the Earn Back Program.
• Coordinate with the Registrar’s Office to update student residency codes as it relates to scholarship eligibility.
• Plan, initiate and complete administrative and clerical duties including managing phone calls and contact logs and acting as direct front line support for incoming and current students.
• Manage and maintain oversight for departmental email account.
• Assist department staff with gathering data for reporting purposes and scholarship cleanup in Banner weekly.
• Assist in daily management of the Scholarship Resource Center.
• Maintain regular and prompt attendance and work schedule as defined, with additional hours as required.
• Perform related duties as required.

Bachelor’s degree in a related field and one year professional financial aid or student services experience is required; an equivalent combination of education and experience may be considered. Preferred:
Banner experience.

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. If you feel you have been discriminated against, please notify the Equal Employment Opportunity Investigator or the Associate Vice President, Finance and Administration/CHRO.