Legal Optimization Transformation Leader

Job Description

At Regions, the Legal Process Optimization Lead identifies, leads, and manages Legal-specific process improvement projects and transformation initiatives using structured improvement methodologies. This role partners closely with Legal leadership and practice areas to strengthen execution, drive operational excellence, mitigate risk, and create a sustainable culture of continuous improvement within the Legal group.

• Identifies, recommends and implements best practices to optimize Legal processes, workflows and service delivery models
• Partners with Legal senior leadership to embed process improvement methodologies into Legal strategy, planning and operations
• Leads complex Legal transformation initiatives that frequently require cross-functional collaboration with Compliance, Risk, Technology, Finance and business partners
• Improves end-to-end Legal processes that result in expense reduction, improved cycle time, increased capacity, enhanced service quality and reduced legal and regulatory risk
• Coaches and mentors Legal associates and leaders on structured process improvement methodologies while fostering a culture of continuous improvement
• Acts as a trusted advisor to Legal leadership on operational challenges, capacity constraints, risk mitigation and strategic opportunities
• Conducts current-state Legal process assessments, identifies gaps and control weaknesses and designs future-state processes aligned with evolving regulatory and business requirements
• Identifies Legal operational issues, performs root cause analysis and develops solutions that clearly articulate strategic improvement opportunities
• Supports the full lifecycle of Legal strategic initiatives from ideation through execution including problem definition, solution design and implementation
• Evaluates Legal processes, procedures, controls and roles to identify continuous improvement and risk reduction opportunities
• Contributes to workflow redesign, documentation and risk and control identification in partnership with Legal Risk and Compliance stakeholders
• Leads project-oriented work that synthesizes complex information and presents findings to support Legal leadership decision making
• Translates complex operational, regulatory and financial insights into clear and actionable recommendations tailored for executives, attorneys and Legal staff
• Builds strong relationships across Legal practice areas and with enterprise partners supporting Legal operations
• Develops and delivers concise analyses for Legal leadership including opportunity assessments, recommendations and financial or capacity validation using standard presentation formats
• Works toward attainment of company sponsored Lean Six Sigma Master Black Belt certification if not already obtained

• Bachelor’s degree in Engineering, Business, Operations Management or a related quantitative or analytical field
• Ten (10) years of process improvement, project management or related experience with significant experience supporting Legal, Risk, Compliance or other highly regulated functions

• Master’s degree
• Advanced knowledge of statistical analysis, business intelligence and project management tools such as Sigma XL, Power BI and JIRA
• Business Process Model and Notation (BPMN) experience
• Documented teaching and coaching experience
• Experience supporting Legal, Compliance or regulatory-driven environments
• Financial services or banking experience
• Lean certification
• Six Sigma Master Black Belt certification

• Ability to assess change management impact and operational and regulatory risk
• Ability to demonstrate confidence and professionalism when advising senior Legal executives
• Ability to operate effectively in a fast-paced and deadline-driven Legal environment
• Ability to think strategically and tactically with strong analytical, critical thinking and problem-solving skills
• Ability to work independently with minimal supervision
• Advanced proficiency in Microsoft Office particularly Excel and Power Point
• Knowledge of legal and regulatory requirements and their impact on Legal operations
• Strong organizational, communication and time management skills
• Strong teaching, coaching and facilitation capabilities
• Strong understanding of technology and operations concepts including SDLC, Agile methodologies, system integrations, Lean principles and project or program management

Full time

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

Job Range Target:
Minimum: $ USD
Median: $ USD

Incentive Pay Plans:
This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to…