Product Manager - Commercial Multi-Peril

Job Overview

Insurance Product Management experience is required! Product manager level role reporting to Sr. Manager of Product accountable for the P&L of American Family Insurance enterprise Commercial‑Multi Peril Products. Supports and manages insurance product performance in market by leveraging analysis, insights across a variety of internal and external sources to conduct root cause analysis. Researches solutions that inform recommended actions to improve profitability, growth and customer experience in support of annual profit and growth plans.

Position Compensation Range: $ - $ Pay Rate Type:
Salary.

Relocation support is offered for eligible candidates.

• Oversee development of specific strategies related to price, product and underwriting.
• Execute and deliver product initiatives that lead to profitability and growth.
• Collaborate with subject matter experts and other company leaders to implement changes that enhance the customer experience.
• Research the competition to develop opportunity and threat assessments.
• Lead with a continuous improvement approach.
• Develop and maintain strong technical expertise and knowledge within the product management team.
• Oversee research and insights gathering and analysis including competitive intelligence, customer empathy, strong understanding of pricing models and analysis, and innovation methodology working closely with product development teams.
• Ensures overall compliance and financial viability.
• Identify and develop expansion strategy in partnership with appropriate distribution partners to increase exposure of product to appropriate new markets in partnership with product development team members.
• Lead line analysis as needed as prioritized by line lead to inform line performance, strategy and line level initiatives.
• Primary contact with Product Development within assigned LOB.
• Develop Line Initiatives.
• Own line product guides and UW guidelines.
• Lead line CAT/CE analysis.
• Develop Line Communications as directed from Sr. Manager – Product.
• Complete analysis for line business reviews.
• Complete line P&G initiative analysis.
• Primary contact with claims for CMP line of business.
• Primary contact with UW support teams for CMP lines of business.

• Demonstrated experience providing customer‑driven solutions, support, or service.
• Demonstrated experience developing insurance product/line of business strategies.
• Extensive knowledge of leveraging customer, market, and competitor intelligence.
• Extensive knowledge and experience with lean innovation, agile or other development/innovation approaches.
• Extensive knowledge of market research and marketplace and regulatory trends.
• Extensive knowledge and understanding of product design, pricing and product management.
• Solid knowledge and understanding of advanced financial and data analysis techniques.

Up to 10%.

Work that primarily involves sitting/standing.

If you reside within 35‑50 miles from one of the following offices:
Madison, WI 53783;
Boston, MA 02110;
Denver, CO 80112;
Eden Prairie, MN 55343;
Keene, NH 03431;
St.Joseph, MO 64507;
Phoenix, AZ 85034, this is a hybrid position with 10 days per month in the office.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non‑discrimination, non‑harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email  to request a reasonable accommodation.