Collections Specialist

Ecowaste Solutions, keeping our accounts in good standing is essential to maintaining operations. As a Collections Specialist, you will protect the financial health of a rapidly growing company by ensuring outstanding balances are resolved efficiently. You will connect directly with customers and use your communication and problem-solving skills to find solutions that work for both sides. If you are calm under pressure, a natural communicator, and want to be part of a tight-knit team, this is a great place to land.

• Monitor the firm’s accounts receivable and identify overdue accounts.
• Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
• Use credit bureau data, post office information, internet searches and other tools to locate customers who have moved or changed phone numbers.
• Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
• Resolve customer issues and complaints concerning billing.
• Submit regular reports on the status of unpaid accounts and any repayment progress.

• Familiar with the Fair Debt Collection Practices Act (FDCPA) and other laws governing debt collection practices
• Patience and stress management
• Problem-solving skills
• Critical thinking skills

• Some college preferred

• Vision: adequate to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions.
• Speaking:
  Able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times. (example: Paper for Printer)
• Multiple Health Plans to choose from, with 50% Company paid Employee and Dependent Plans
• Vision
• We pay for your $25,000 life insurance!
• Retirement Plan with a company match
• Safety and Retention Incentives
• Paid Time Off
• Access to employee discount through Life Mart

Ecowaste Solutions offers a competitive base salary, opportunity to earn incentive pay, and a comprehensive employee benefits package. Please submit resume and salary history for consideration. Only applicants who meet minimum qualifications will be considered and only individuals selected for an interview will be contacted.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.