Credit and Collections Analyst

Turner Supply Company is hiring for a Credit and Collections in Mobile, AL!

Founded in 1905, Turner Supply Company is a family-owned industrial distributor serving manufacturers nationwide. Customers rely on Turner for a comprehensive product assortment, competitive pricing, expert problem-solving, and cost-reduction programs that improve operational performance.

The leadership team actively champions our core values—
Empowerment, Development, Execution, Teamwork, Innovation, and Leadership
—which helped Affiliated Distributors recognize Turner Supply as a Top Workplace in 2022.

Headquartered in Mobile, Alabama, Turner operates 8 locations across the United States.

• Medical, Dental, and Vision coverage
• Wellness Program
• Company-funded Health Reimbursement Arrangement (HRA)
• 401(k) with a generous company match

Job Title: Credit and Collections Analyst

Department: Account Receivable

FLSA Status: Hourly Non-Exempt

Direct Report: NA

Supervisory Responsibility: NA

Credit and Collections Analysts are responsible for credit investigation and review on new customers, collections of past due accounts, and the general maintenance of customer AR records. This role is also responsible for meeting company AR metrics as determined.

• Develop and ensure a sense of urgency and culture of quality, safety, and adherence to company core values.
• Monitor approximately 300 active accounts for one of the two geographical regions of the company.
• Research credit history on potential new customers, using available tools to determine creditworthiness and recommend credit limits to management.
• Monitor ERP system for customer orders automatically put on hold and determine whether the order should be released.
• Contact customers for the collection of past due invoices.
• Regularly communicate with outside sales reps on collection issues and provide the sales staff with their customer’s aging and status.
• Email customer invoices on a daily, weekly, or monthly basis for customers that need special handling.
• Monitor customer 3rd party payment websites and upload or enter invoice information where necessary.
• Work on monthly customer statements generated in ERP system and provide to customer as needed. Prepare weekly check run of accounts payable.
• Provide proof of delivery or other invoice supporting documentation to customers as requested.
• Meet periodically as requested, with management to discuss the status of past-due customers.
• Periodically travel with outside sales reps to visit customers, as needed.
• Occasionally cover for the other Analysts due to absences and monitor orders that are put on credit hold.
• Work with inside sales on pricing discrepancies, where necessary, to collect past due invoices.
• Complete applicable supplier applications as required by new or existing customers.

• Willingness to adopt and embrace advances in technology.
• Strong organizational skills
• Excellent work ethic, ability to manage time and capable of completing job responsibilities without supervision.
• Ability to work occasional overtime
• Experience working with ERP systems.

• 5+ years in an AR credit and collection’s role
• Experience in a high pace manufacturing or distribution environment preferred

Travel: Minimal

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Turner Supply Company is an Equal Opportunity Employer. Turner Supply Company does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.