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Customer Service Rep Bilingual

Guest Services & Switchboard Agent – Upsell & Resolve

Job in Mobile, Mobile County, Alabama, 36624, USA
Listing for: Pchresorts
Full Time position
Listed on 2026-02-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
A leading hospitality management firm is seeking an At Your Service (AYS)/Delighted to Serve (DTS) Agent to provide exceptional service to guests. The role involves being the primary contact for guest requests and handling inquiries efficiently while anticipating guests' needs. Candidates should possess strong communication, attention to detail, and proficiency with property management systems. This position also requires knowledge of local attractions and hotel offerings, ensuring an unforgettable guest experience.
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