Senior Customer Service Representative
Job in
Mobile, Mobile County, Alabama, 36601, USA
Listed on 2026-06-14
Listing for:
Napa Auto Parts
Full Time
position Listed on 2026-06-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).;
Responds to complex customer inquiries regarding products, provides quotes, and handles order entry.;
Expedites backorders and prepares orders for shipment.;
Provides coaching, guidance, and direction to less experienced Customer Service Representatives.;
Determines the most cost effective shipping method for customer orders and sources products as needed.
Position Requirements
10+ Years
work experience
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