More jobs:
NOC Tech: Customer Care & Network
Job in
Mobile, Mobile County, Alabama, 36624, USA
Listed on 2026-07-11
Listing for:
Uniti
Full Time
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Uniti is a premier fiber provider delivering mission-critical connectivity across the United States. The Customer Service Network Operations Center (NOC) Technician handles customer interactions and basic technical issues with professionalism and a focus on satisfaction over the phone.
You will manage a high volume of calls, provide first-line network support via phone, email or chat, follow scripts for clarity, de-escalate dissatisfied customers, and strive to meet NOC performance metrics while
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